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Essex House

Certificate of Excellence
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160 Central Park S, New York City, NY 10019-1502
+1 212-247-0300
17:00 - 04:00
Closed now
See all hours
Mon - Fri 17:00 - 04:00
Sat - Sun 18:00 - 04:00
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83 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Washington DC, District of Columbia
Level Contributor
3 reviews
Reviewed 1 week ago

I'm a Marriott fan but not a fan of Essex House. I travel a lot and this hotel and its staff were more than disappointing. Actually, it was the worst experience I've ever had at a hotel of this stature.

Thank Angela C
Mesa, Arizona
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 11 February 2017

We stayed at the Essex House last year and were very happy with our choice. We returned this year and it's still very good. The hotel itself is one of the original in the city and it shows a bit in its design and decor, but what makes the Essex House a great place to stay is the location, the... More 

Thank AZBlueDog
Incline Village, Nevada
Level Contributor
130 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 2 January 2017

The Essex House is a good, solid, traditional hotel in the Central Park area. It is convenient to the East Side, walking distance to Madison and 5th Avenues, near the subway and to the park. Rooms are fine and comfortable, service is adequate and staff are fine. Food in the hotel restaurant is erratic - sometimes very good and sometimes... More 

Thank Toni N
Houston, Texas
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 25 November 2016

We tried the JW Marriott Essex House this Thanksgiving! I loved the staff however the rooms were not kept up very well. One room the heater didn't work, we were moved to another and the air exchange looked like it hadn't been cleaned in month's. We would often call the At Your Service button and would have no answer. Management... More 

Thank George J
Sara S, Manager at Essex House, responded to this review

Dear George J, Thank you for your feedback. We are thrilled that you were able to enjoy your Thanksgiving with us while in New York City. We are troubled to hear about your experience during your stay. At your earliest convenience, please contact us directly as we would like to rectify this situation as best as possible. We look forward... More 

Medford, New York
Level Contributor
50 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 21 July 2016 via mobile

We had just taken out grand daughter to the zoo in Central Park. We spent two hours taking in all the animals. Then we went rock climbing in the park. The melt down came right after that. We needed a place to sit and eat and out of the corner of my eye I saw the Essex house just outside... More 

Thank theTQ
Surrey, United Kingdom
Level Contributor
150 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 4 May 2016

Stayed in a "family suite" and found it v comfortable. Staff extremely efficient, downstairs restaurant/bar good fun.

Thank TibetTrader
Orlando, Florida
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 28 February 2016

When you are in the area treat yourself to some well crafted cocktails and great service. The location on the park is great. The bar is bright and airy. The bartenders are very attentive.

Thank BigKahuna100
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 31 January 2016 via mobile

We stayed here for four nights in January. We were lucky and got upgraded to a suite with a Central Park view. The room was huge with a very comfortable bed and a luxurious bathroom with a soaking tub and separate shower. Everything was clean and beautiful. I am attaching a picture of the view from our room.

Thank Beth J
Abu Dhabi, United Arab Emirates
Level Contributor
261 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 136 helpful votes
Reviewed 29 November 2015

This is a review of the main restaurant in this hotel - the SouthGate restaurant. Ordinarily I'd have just left the review there and been done with it. But look - this is a JW Marriott hotel, which has a very high standard and is one of the higher level brands at Marriott. This pathetic excuse for a restaurant needs... More 

Thank jasoncrh
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 25 September 2015

Great location. Close to Central Park and Columbus Circle. Superb breakfast in the Executive Lounge. Rooms are dated but decent. Try to get a high floor and facing Central park. The bar is nice, but closes early (midnight), even on weekends. Staff is very attentive, particularly the greeters and doormen. Housekeeping staff is also very good. Gym is adequate. Hotel... More 

Thank Bhang_98

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Restaurant Details

Rating summary
  • Food
  • Value
American, International
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Business meetings
Open Hours
18:00 - 04:00
17:00 - 04:00
17:00 - 04:00
17:00 - 04:00
17:00 - 04:00
17:00 - 04:00
18:00 - 04:00
Location and Contact Information
  • Address: 160 Central Park S, New York City, NY 10019-1502
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 212-247-0300

Questions & Answers

Questions? Get answers from Essex House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood