We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shake Shack

Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1 212-889-6600
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent59%
  • Very good30%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“burgers” (882 reviews)
“fries” (600 reviews)
“shack burger” (71 reviews)
Open Now
7:30 AM - 10:00 PM Hours
American, Fast food
Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
All Details
Write a ReviewReviews (6,949)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 2,539 reviews

Reviewed yesterday

I live in the neighborhood and go regularly to Shake Shack @ Madison Square Park. The staff are SO SO nice. The young lady who works the "pick up" counter (I believe her name is Hermenia?). She is hilarious. Always making customers laugh and she...More

Thank Trish H
Reviewed 1 week ago

Just imagine, You are in this beautiful Madison Park, in front of one of the most famous building in NY, people are really cool in this downtown area, playing jazz just at the corner. You are eating slowly but surely this fabulous juicy burger, this...More

1  Thank EricMarc88
Reviewed 1 week ago

It's been eons since I've visited this Shake Shack location, but I had ordered from here more recently in October. After giving them endless tries, I can officially say they cannot out best In-N-Out Burger in the west. They simply can't. The burgers here were...More

Thank Kiki L
Reviewed 1 week ago via mobile

This is the best burger we've had and we have some fave places in the UK but they don't touch this. Quick service and lovely venue for a meal. Thank you

1  Thank Rachel T
Reviewed 2 weeks ago via mobile

The best burger place in New York. Being in New York a must visit place. Delicious burgers. Quite an experience.

Thank kzn2018
Reviewed 2 weeks ago via mobile

It is a special place to.eat a delicious hamburger, you can find it easier somewhere!!! I love the potatoes, the milkshake is the best. The price is nice.

Thank Angeliscano
Reviewed 2 weeks ago via mobile

Shake Shack is like a Michelin star McDs! The burgers are amazing... queuing and seating can be a nightmare but it’s a small price to pay for this tastebud teaser

Thank Pixiest21
Reviewed 2 weeks ago

I've been told that this was the best place to get burgers in town.. I found that it was very expensive for what you get. Still very good but not as good as it should be for the price it is sold.

Thank Alexandra J
Reviewed 2 weeks ago via mobile

We love this place in Madison square park The ambiance is amazing in this park They have very nice beers burgers FRENCH fries with cheese and bacon 🥓

Thank Ovier
Reviewed 2 weeks ago

after a big day of walking we stumbled into Shake shack after friends and said it was worthwhile, queues were average for New York and food was out in 10 minutes and boy was it good, we all had the crispy chicken burger and fries......More

Thank travelm858
Flatiron District
Offering many of city’s best restaurants and shops set
amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets- much of this
neighborhood is part of a historic district that was
Nearby HotelsSee all 476 hotels in New York City
The New York EDITION
1,208 reviews
.11 km away
La Semana Hotel
32 reviews
.28 km away
Heritage Hotel New York City
819 reviews
.29 km away
The MAve Hotel
956 reviews
.29 km away
Nearby Restaurants
Eleven Madison Park
2,166 reviews
.06 km away
239 reviews
.12 km away
The Clocktower
278 reviews
.06 km away
Nearby Attractions
Flatiron Building
3,024 reviews
.12 km away
Madison Square Park
548 reviews
.09 km away
National Museum of Mathematics
286 reviews
.19 km away
Metropolitan Life Insurance Tower
24 reviews
.06 km away
Ask a question
Questions & Answers
11 November 2017|
AnswerShow all 10 answers
Response from ShakeShackOfficial | Property representative |
Hey there, Wendy! Our Madison Square Park Shack has outdoor seating available and heat lamps are hanging above the tables close to the Shack.
18 August 2015|
Response from ShakeShackOfficial | Property representative |
Hi there! Thanks so much for reaching out to us.  We'll gladly accommodate a gluten-free diet at each Shake Shack upon request.  Just ask our staff for assistance and they'll be happy to help. Here are some suggestions for... More
21 January 2015|
AnswerShow all 3 answers
Response from Cris T | Reviewed this property |
I think you've asked the question in the wrong board... Shake Shack is an open air restaurant, no room and no microwaves.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Reservations, Outdoor Seating, Seating, Accepts Credit Cards
Good for
Child-friendly, Local cuisine, Kids
Open Hours
8:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
8:30 AM - 10:00 PM
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighbourhood: Flatiron District
  • Phone Number: +1 212-889-6600
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Save your favourites!
Keep track of your top restaurant finds.
Save now