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Logan's Roadhouse

) #735 of 1,332 Restaurants in El Paso $$ - $$$ American, , Steakhouse
11865 Gateway Blvd W, El Paso, TX 79936-7409
+1 915-633-9366
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Overview
  • Excellent13%
  • Very good27%
  • Average36%
  • Poor11%
  • Terrible13%
28 Dec 2016
“Good food, outdated menu”
9 Nov 2016
“First time not a charm”
Closed Now
All hours
CUISINES
American, Bar, Steakhouse, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11865 Gateway Blvd W, El Paso, TX 79936-7409
All Details
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Reviews (44)
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1 - 10 of 42 reviews

Reviewed 18 February 2017

Like everything in TX - the portions were huge. Needed a to go bag. Excellent service, food and surroundings.

Thank 68traveler1240
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 19 February 2017

Great to hear! We're happy you enjoyed it and we look forward to serving you again!

Reviewed 29 December 2016 via mobile

We stopped on the road and the food was good with fast service. The only drawback was the menu was outdated and some of the sides such as the bread and butter pickles and jalapeño bread are not actually available to be served.

Thank James N
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 30 December 2016

We're very sorry to hear of your disappointment. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please give us a call at 1-844-6LOGANS. Thanks.

Reviewed 21 November 2016

We had dinner here on our recent travels through Texas. The staff were very friendly and helpful. Our drinks order was delivered very quickly,as was our meal. Our server was very polite. We ordered too much food because it all looked so nice, we were...More

Thank SydneyBambam
Logans_Roadhouse_Mgr, Guest Relations Manager at Logan's Roadhouse, responded to this reviewResponded 22 November 2016

We appreciate you taking the time to leave a review. We're happy you enjoyed it and we look forward to serving you again!

Reviewed 10 November 2016

I visited one night and was not overly impressed, The food was good but not great but the service was poor. The wait staff were busy chasing each other ( literally) and goofing off. I ordered a soda and drank it while waiting to order,...More

Thank greglinmon
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 11 November 2016

We are so sorry your experience wasn’t the best. We appreciate all reviews, as they give us a better understanding of what we are doing correctly, and what we can improve on. If you'd like a member of our team to follow up with your...More

Reviewed 25 September 2016

They say "People make the difference". They do, that's why my overall rating above is average. Had the service not have been as great as it was, and the employees so friendly, the overall rating would have been two more bubbles to the left. The...More

Thank Bryan B
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 26 September 2016

We appreciate your feedback, Bryan. Thanks for leaving a review.

Reviewed 23 August 2016 via mobile

I sat in the bar area and was waited on immediately. The waitress was very friendly and brought out some of their killer rolls right away. Had a burger and it was great. The only glitch was it took a while to get my tea...More

Thank John G
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 24 August 2016

Thanks for leaving us a review, John! Feedback like yours helps us improve!

Reviewed 29 June 2016 via mobile

This restaurant needs a serious overhaul in management and servers. Family of five for lunch, place was two thirds empty on a Friday at 1200 should have been the big warning flag. Hostess walks us around in a circle past lots of empty tables to...More

1  Thank Tekeforlife
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 14 July 2016

We're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with this store. If you would like a member of our team to follow up with you, please give us a call...More

Reviewed 5 June 2016 via mobile

Got there at 5:30 and were seated immediately. Our waitress was a few seconds behind the hostess and told us about their specials. She took our order and brought out the rolls right away. Our food was delivered quickly and the grilled chicken was delicious....More

Thank JohnGA43
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 6 June 2016

We're glad to hear you had a great time! Thanks for leaving a review, see you soon!

Reviewed 26 April 2016

Had a lovely lunch on Sunday and I was quite happy with it. The server was attentive and quick. I had the pork chop with baked sweet potato and cinnamon apples. It was delicious and I was delighted they had the option of 1 pork...More

Thank ManyTotems
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 26 April 2016

Thanks for taking the time to leave a review! We appreciate your feedback.

Reviewed 29 March 2016 via mobile

Typical chain at best. Average at best steak. Not cooked to requested temp wanted med rare got raw. Salad was poor. They were out of my first cut of steak (sirloin strip) and it was 615? Sides were basic. Ok for a fast meal with...More

Thank TMC159
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 30 March 2016

Thanks for taking the time to review your experience. We appreciate your feedback!

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Questions & Answers
Bob M
12 January 2017|
AnswerShow all 2 answers
Response from Bryan B | Reviewed this property |
Sorry . . . I did not notice outside seating or pet friendly signs.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Bar, Steakhouse, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wheelchair Accessible
Good for
Groups, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 11865 Gateway Blvd W, El Paso, TX 79936-7409
  • Location: United States  >  Texas (TX)  >  El Paso
  • Phone Number: +1 915-633-9366
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