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Logan's Roadhouse

$$ - $$$
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11865 Gateway Blvd W, El Paso, TX 79936-7409
+1 915-633-9366
Website
Today
11:00 - 23:00
Open now
All hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Sydney
Level Contributor
102 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We had dinner here on our recent travels through Texas. The staff were very friendly and helpful. Our drinks order was delivered very quickly,as was our meal. Our server was very polite. We ordered too much food because it all looked so nice, we were right. Ribs and chicken wings were delicious as was the salad. The portions were large,... More 

Helpful?
Thank SydneyBambam
Logans_Roadhouse_Mgr, Guest Relations Manager at Logan's Roadhouse, responded to this review

We appreciate you taking the time to leave a review. We're happy you enjoyed it and we look forward to serving you again! More 

Las Cruces, New Mexico
Level Contributor
133 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

I visited one night and was not overly impressed, The food was good but not great but the service was poor. The wait staff were busy chasing each other ( literally) and goofing off. I ordered a soda and drank it while waiting to order, I sat for ten minutes while no one came to take my order. They were... More 

Helpful?
Thank greglinmon
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We are so sorry your experience wasn’t the best. We appreciate all reviews, as they give us a better understanding of what we are doing correctly, and what we can improve on. If you'd like a member of our team to follow up with your concerns, please give us a call at 1-844-6LOGANS. Thanks! More 

Burnet, United States
Level Contributor
134 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 25 September 2016

They say "People make the difference". They do, that's why my overall rating above is average. Had the service not have been as great as it was, and the employees so friendly, the overall rating would have been two more bubbles to the left. The better half and I drove from the Texas Hill Country non-stop to El Paso. We... More 

Helpful?
Thank Bryan B
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We appreciate your feedback, Bryan. Thanks for leaving a review. More 

Level Contributor
118 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 August 2016 via mobile

I sat in the bar area and was waited on immediately. The waitress was very friendly and brought out some of their killer rolls right away. Had a burger and it was great. The only glitch was it took a while to get my tea refilled, otherwise everything was great.

Helpful?
Thank John G
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for leaving us a review, John! Feedback like yours helps us improve! More 

Honolulu, Hawaii
Level Contributor
87 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 29 June 2016 via mobile

This restaurant needs a serious overhaul in management and servers. Family of five for lunch, place was two thirds empty on a Friday at 1200 should have been the big warning flag. Hostess walks us around in a circle past lots of empty tables to get to ours. Initially, the server was okay and got our drink order but couldn't... More 

Helpful?
Thank Tekeforlife
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with this store. If you would like a member of our team to follow up with you, please give us a call at 1-844-6LOGANS. Thanks. More 

Killeen, Texas
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2016 via mobile

Got there at 5:30 and were seated immediately. Our waitress was a few seconds behind the hostess and told us about their specials. She took our order and brought out the rolls right away. Our food was delivered quickly and the grilled chicken was delicious. The waitress kept checking on us to make sure everything was good. Great meal and... More 

Helpful?
Thank JohnGA43
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We're glad to hear you had a great time! Thanks for leaving a review, see you soon! More 

El Paso, Texas
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 26 April 2016

Had a lovely lunch on Sunday and I was quite happy with it. The server was attentive and quick. I had the pork chop with baked sweet potato and cinnamon apples. It was delicious and I was delighted they had the option of 1 pork chop rather than 2, because it was just the right amount of food and didn't... More 

Helpful?
Thank ManyTotems
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for taking the time to leave a review! We appreciate your feedback. More 

Hampton, New Hampshire
Level Contributor
114 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 29 March 2016 via mobile

Typical chain at best. Average at best steak. Not cooked to requested temp wanted med rare got raw. Salad was poor. They were out of my first cut of steak (sirloin strip) and it was 615? Sides were basic. Ok for a fast meal with the kids but not for business. Asked the server if there was a local I... More 

Helpful?
Thank TMC159
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for taking the time to review your experience. We appreciate your feedback! More 

Level Contributor
116 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 21 March 2016 via mobile

We went there for dinner with my family. The drinks were good but the service was real bad. We ordered three appetizers and they all came out at different times. The salads were warm and the coffee that we got was cold. All entrees came out cold and at different. They also forgot to place an order in. We spoke... More 

Helpful?
Thank ggreenggiant
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for taking the time to review us. We're sorry your experience wasn't the best. Please know your feedback is very valuable to us and we will be looking into this at this location. If you would like someone to follow up with you, please give us a call on 1-844-6LOGANS. We hope to hear from you soon. More 

Dallas, Texas
Level Contributor
131 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 14 March 2016

This was the first Logan's Roadhouse we've been to - very similar to the Texas Roadhouse we visit at home, but not quite the same. We were traveling and it was close to our hotel. We recently ate here on a road trip to Arizona, and it was close to our hotel. We've never been to a Logan's, but it's... More 

Helpful?
Thank Kay2048
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thank you for taking the time to leave a review. We appreciate the feedback! More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$20
Cuisine
American, Bar, Steakhouse, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Highchairs Available, Wheelchair Accessible
Good for
Groups, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 11865 Gateway Blvd W, El Paso, TX 79936-7409
  • Location: United States  >  Texas (TX)  >  El Paso
  • Phone Number: +1 915-633-9366

Questions & Answers

Questions? Get answers from Logan's Roadhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?