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Melting Pot

Certificate of Excellence
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959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
+1 865-430-4430
Website
Today
16:00 - 21:00
Closed now
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Hours:
Sun 12:00 - 21:00
Mon - Thu 16:00 - 21:00
Fri 16:00 - 22:00
Sat 12:00 - 22:00
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576 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Fort Pierce, Florida
Level Contributor
66 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I love the melting pot but this one was terrible. We were asked if we had reservations and there where only 4 tables occupied. I wanted to try a Tennessee beer and the waitress carded me ( I am 62 years old). The other people who came in with us were served and had drinks and we had just gotten... More 

Helpful?
Thank barbaraash19
Tucson, Arizona
Level Contributor
566 reviews
257 restaurant reviews
common_n_restaurant_reviews_1bd8 307 helpful votes
Reviewed 3 weeks ago

Four sat down for lunch and our experience was a very positive one. We actually ordered two fondues and we shared them. Two servings was enough for four old folks. Not only were we permitted to share, this restaurant did not charge a split plate fee for which we were very grateful. Jonathan, our waiter was a true professional, He... More 

Helpful?
1 Thank Paul G
Ocean City, Md
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

The food was so good! You do have to be patient and like fondue! It's not for everyone but if so, you will love it. This particular location was lacking a bit in their service. We felt abandon most of the night. Our waitress was very nice, she was just never around. We expected better service for the quality of... More 

Helpful?
1 Thank cmarie35
Beaufort, South Carolina
Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

This was, overall, a disappointing experience. We made reservations, yet had to wait despite the restaurant being almost empty. Server was nice, but very slow. Food was ok, but, again, not up to typical Melting Pot standards. I'd recommend the Melting Pot, but not this one.

Helpful?
1 Thank beaufortworrells
West Virginia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 April 2017

this place came recommend by some friends we had the 4 course meal. it was amazing. we started out with cheese fondue then house salad followed by the entre which was lobster tail shrimp steak chicken and pork. it was very good, then we ended with the ying and yang chocolate. which was amazing.

Helpful?
Thank Niday2003
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 April 2017 via mobile

My husband and I were in Gatlinburg for a couple days and I saw this place on TripAdvisor and we decided to try it out. Not sure if reservations are mandatory but I highly suggest you make them just in case cause that's the first thing we were asked (thank goodness I made them earlier in the day) The atmosphere... More 

Helpful?
1 Thank Preeli F
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 April 2017 via mobile

I was with a group of 5 people and we ended up walking out 40 minutes after being seated because our waitress was so rude. There was not a wait to be seated. We sat down and waited 20 minutes before we got a waitress. Then another 20 before she brought our drinks. The wait wasn't really a big deal... More 

Helpful?
Thank Chelsea P
CRGroup, Guest Relations Manager at Melting Pot, responded to this review

We are very disappointed to read your review, and we would be grateful for the opportunity to speak with you for more information. Please call Dryse at 865-430-4430. Thank you in advance for helping us. More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 April 2017 via mobile

My husband and I lived close to the Richmond, VA location for years and never checked The Melting Pot out. Then, on a whim, we decided to make reservations and have dinner to finish up our Anniversary/Birthday trip to Gatlinburg, TN. BEST. DECISION. EVER. The reservations were so simple to make on my phone. We even arrived 30 minutes early... More 

Helpful?
1 Thank Sara P
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 April 2017

My Fiancé and I celebrated our engagement at The Melting Pot this past Sunday. Michael was our server and he went above and beyond to make our evening special. Michael was attentive, patient, and informative. He was very personable and made our experience one to remember. Hopefully, we will be able to ask for Michael as our server every year!... More 

Helpful?
1 Thank Cristina C
Southfield, Michigan
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 7 April 2017 via mobile

This was the first time trying The Melting Pot Hadthe 4 course experience. The appetizers in a beer and Wisconsin cheddar cheese dip was good. The Mojo Caribbean cooking style was an excellent choice for the French Quarter and the Land and Sea! Then finaly, dessert was a chocolate fondue dip for different sweets.

Helpful?
1 Thank rmw820

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Romantic, Groups, Child-friendly
Open Hours
Sunday
12:00 - 21:00
Monday
16:00 - 21:00
Tuesday
16:00 - 21:00
Wednesday
16:00 - 21:00
Thursday
16:00 - 21:00
Friday
16:00 - 22:00
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: 959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4430
Description
Whether you’re celebrating a birthday, anniversary, a long overdue date night, or celebrating with a group, The Melting Pot Restaurant is perfect for any occasion. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie. Make reservations today, and see what people are talking about.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Melting Pot and other visitors
6 questions
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Questions? Get answers from Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?