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Best Italian Cafe & Pizzeria

Certificate of Excellence
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,662 Reviews from our TripAdvisor Community

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Showing 1,659: English reviews
Seattle, Washington
Level Contributor
151 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed yesterday NEW

"Remember those delicious rolls?" asked my hubby. I must be getting old and forgetful, because I couldn't remember anything about this place... until we got there and it all came flooding back! I remembered only that we raved about it. We visited again for the 2nd time and now I'll remember!! The food was so hearty and fresh. We enjoyed... More 

Thank MommaHarris
Brownsburg, Indiana
Level Contributor
3 reviews
Reviewed 2 days ago NEW

Server was nice and friendly. Good salads but the rest of the food was mediocre. generous portions but toooo much garlic.

Thank jallen6591
Madison, Wisconsin
Level Contributor
69 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW

Gatlinburg is not for beer lovers or vegetarians. My boyfriend used to visit this place when he was a kid so we decided to eat there since I would actually be able to eat something. We split a medium-sized white pizza with mushrooms and jalapenos. The pizza was huge. I thought there was way too much cheese, but I know... More 

Thank Elizabeth C
Knoxville, Tennessee
Level Contributor
299 reviews
185 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 4 days ago NEW

We try to visit this Italian restaurant right off the Parkway whenever we visit Gatlinburg. There is a limited parking lot right in front of the restaurant and other small shops in this older collection of stores. Otherwise you can park off a side street and it is a short walk. They have a full menu, however we love their... More 

Thank DNvisitors
Level Contributor
99 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 6 days ago NEW

Have I mentioned that I'll choose a restaurant for their bread basket? Well, I do and this one makes the cut. Elected to have pasta which was tasty and the servings were large. The pizza looked very good too. Dinner also came with a salad. Service was very good - included plates/cutlery for our leftovers, so we could microwave them.

Thank DragonLady13
Cincinnati, Ohio
Level Contributor
54 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 6 days ago NEW via mobile

The location is still very neat. Off the strip in the back of a shipping strip. Service was great the decor was nice, old world feel. Dinners priced well. Only needed improvment is needed with the veggie primavera, when I asked for without mushroom, I was told they would pick out what the can... Which means its a frozen mix... More 

Thank KJR68
Level Contributor
9 reviews
7 restaurant reviews
Reviewed 1 week ago NEW

We used to go here quite a bit but the last few times it has gone down hill. Each time they blame it on not having enough staff. Will maybe the managers are not treating the people right and all the goods ones have left. The meatballs appetizer was over priced it appeared to be frozen or not even freshly... More 

Thank Z5817FYdonnap
Level Contributor
11 reviews
3 restaurant reviews
Reviewed 1 week ago NEW

visited first in the evening for a beer and a shot with the Wife. Bea the bartender was nice and talkative. learned more about the area and the devastation of last years fires. saw the food coming out of the kitchen and the smells and had to return the next evening for dinner. I had the shrimp fettichini which was... More 

Thank dennyl589
Level Contributor
259 reviews
145 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
Reviewed 1 week ago

I asked the desk clerk at hotel for recommendations and she sent me here. A bit hard to find but there is a sign on street. Food and service was fabulous. Large portions. Expansive menu, but I chose the veal parmesan dish, and I could not finish the pasta. Decent wine list and offers by the glass. Tables were decent... More 

Thank MRbluegill
Miamisburg, Ohio
Level Contributor
10 reviews
7 restaurant reviews
Reviewed 1 week ago

We love pizza but have never had one like this..from the crust ,delicious sauce, to the many generous toppings, it is delicious! A must stop for dinner or lunch. It is almost impossible to eat it all. Even the medium is plenty! We always have some leftover!

Thank juliejayjohn

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$15
Italian, Pizza, Vegetarian Friendly, Vegan Options
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Special Occasion Dining, Local cuisine, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Best Italian Cafe & Pizzeria and other visitors
1 question
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Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?