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Chili's Grill & Bar

$$ - $$$American, ,
18900 E 39th St S, Independence, MO 64057-2313
+1 816-795-0100
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Overview
  • Excellent13%
  • Very good28%
  • Average33%
  • Poor15%
  • Terrible11%
23 Feb 2018
“Service and food was good”
15 Sep 2017
“A lil faster service”
Closed Now
Hours
CUISINES
American, Bar, Southwestern, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
18900 E 39th St S, Independence, MO 64057-2313
All Details
Write a ReviewReviews (45)
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1 - 10 of 44 reviews

Reviewed 2 weeks ago via mobile

Just ate at Chili’s ordered the case so dip for an appetizer never came until probably 45 minutes after we ordered our food and then our food came another probably 40 minutes after that service was slow the food was good. We sat at the...More

Thank Jodie R
Reviewed 12 March 2018 via mobile

The worst experience ever at Chili’s on 39th Street in Independence, MO. The server (Gregory) was THE most unattentive EVER. He didn’t write down our order at all. We never saw except when he took our order and brought our drinks. He never once checked...More

Thank kcmerlin
Reviewed 3 March 2018

I have tried several similar salads at other casual dining restaurants, but Chili's boneless Buffalo Chicken Salad is the best I've found. It has blue cheese/gorgonzola crumbles and pico for a dressing, spicy chicken breast strips, great quality greens. I hope Chili's never removes this...More

Thank Annette D
Reviewed 23 February 2018 via mobile

Conveniently located and was what you would expect at a Chili's not the fanciest but good solid quality food. Service was good in manager checked in on us

Thank Rick W
Reviewed 16 September 2017 via mobile

I occasionally like Chili's to eat every now and then. The food was actually good. But it took some time to get the order to the table.

Thank terrry61
Reviewed 26 August 2017 via mobile

Went there to have a drink and watch game bartender sat there for 40 min and bartender didn't even ask for taking my food order even tho it was not even busy it was just 2 guest sitting beside me and they had the same...More

Thank Aakash P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 29 August 2017

We apologize for this, Aakash, because excellent service is what we aim for. Please help us by sharing details about your experience directly with management. Simply email social@chilis.com to do so, and we hope you come back to watch your next game.

Reviewed 20 August 2017 via mobile

We like Chili's and stopped by this one on a Sunday afternoon around 1:30 pm. We were seated in ten minutes. Our waitress, Hailee, was very friendly and attentive. Nevertheless, our food took about 25 minutes to arrive. All the dishes tasted good but were...More

Thank Doc-Rocketman
Reviewed 26 July 2017 via mobile

Food mashed potato was cold. A little loud for lunch. Otherwise good appetizer was delicious. Potato soup a little runny.

Thank Laura M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 29 July 2017

Glad you enjoyed the appetizer, Laura, but we’d like you to enjoy every part of your meal. Please feel free to email social@chilis.com and share feedback about the food directly with management. We look forward to serving you again soon.

Reviewed 8 July 2017 via mobile

The service is very slow and poor. The food is average at best. The restaurant was not very clean. Please retrain your staff.More

Thank OnTheGo64082
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 11 July 2017

We apologize for this, as we work very hard to maintain a friendly and inviting atmosphere, and it seems that wasn’t the case for your visit. Can you please share additional details about your visit directly with a member of management by emailing social@chilis.com? We...More

Reviewed 4 July 2017 via mobile

Nice clean restaurant. Had a tasty hamburger and fries. Very slow service but fortunately we weren't in a hurry. One the guys in our party of 4 had an incorrect bill (check). Not impressed.More

Thank Rita R
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 6 July 2017

Glad to hear you enjoyed the hamburger and fries, Rita, but timely, attentive service is also important to us. Help us address this by emailing social@chilis.com to share your experience directly with a member of management. We look forward to impressing you on your next...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Bar, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Takeout
Good for
Bar Scene, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 AM - 10:30 PM
Monday
11:00 AM - 10:30 PM
Tuesday
11:00 AM - 10:30 PM
Wednesday
11:00 AM - 10:30 PM
Thursday
11:00 AM - 10:30 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-0100
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