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| Heritance Tea Factory, Kandapola, Nuwara Eliya, Sri Lanka (Formerly Railway Carriage Restaurant)
+94 52 5 555000
Website
Today
19:30 - 22:30
Closed now
See all hours
Hours:
Sun - Sat 19:30 - 22:30
More Info
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22 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Singapore, Singapore
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Have an exquisite dining experience on-board an old train carriage, complete with motion and sound simulations, traveling around the colonial era of Sri Lanka. Complements to Chef Shammu on a great meal selection to choose from to complete an 8-course meal (including taster dishes). Experience would not be as entertaining if not for our attentive train master/service attendent, Nuwan (sorry... More 

Helpful?
Thank Yen Sheng C
Oxfordshire, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 26 March 2017

Compared to some other tasting menu experiences this isn't the best but it makes a nice change to the buffets offered at many places with some good quality ingredients. The 'train manager' is a fantastic character and does his best to ensure all customers have a wonderful experience.

Helpful?
Thank CarannaW
Brighton and Hove, United Kingdom
Level Contributor
44 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 13 February 2017

From the moment you are whistled on board by the 'captain', you are sure to have a memorable evening. The 'captain' even rocks the train carriage to imitate the movement of a train from time to time! Service was faultless and the five or six courses of expertly prepared food were tasty and not too filling. I would have liked... More 

Helpful?
Thank Helen S
London, United Kingdom
Level Contributor
79 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 24 January 2017

Great idea to use an old tea factory. Sympathetically and tastefully in style and with good materials. Rooms, on their own admission, are pokey. Justified on the grounds of not altering the structure. Your call whether that cuts it for you. Pastiche factory motor is fun. Bar that you can smoke in is very welcome. Restaurant not bad. What you... More 

Helpful?
Thank jtwoodfield
Gloucester, UK
Level Contributor
112 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 16 November 2016

I touched on this in my review of the Tea Factory hotel and other reviewers have described the concept and experience. I would just add that for us it added to what was already a very enjoyable stay at a unique hotel and was an important add-on to the whole experience. Our conductor/guard (Nuwan) was friendly and welcoming and played... More 

Helpful?
Thank StephenR58
San Clemente, California
Level Contributor
82 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 6 November 2016

What a magical evening. When the Conductor told us at check-in there was only one spot left (the train car is small) we jumped on it! When we arrived the Conductor blue a whistle and ushered us on board. The whole experience is tongue-in-cheek, with the conductor shaking the car with leg movement while taking your order, train sounds in... More 

Helpful?
Thank JDSC319
Amsterdam, The Netherlands
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

Food could be from a supermarket, at best. Soup from a pack, asked for meat medium-rare but it came very overcooked. Whiskey cocktail sauce with the bread from a bottle etc.. Skip this experience!

Helpful?
Thank marc08080808
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 September 2016

Booked this upon our arrival at the Heritance Tea Factory hotel (they do not let you book in advance). Thought we would treat ourselves on our honeymoon and for my wifes birthday. We were not disappointed. The food was amazing and we were looked after very well by the staff. They even went the extra mile for my wife's birthday... More 

Helpful?
1 Thank Jason P
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 23 August 2016 via mobile

This is magical. The waiter welcomes you on board by blowing a whistle and waving a green flag. The carriage is quaint, practical and well designed. There can be a maximum of four guests per table but, with only 16 guests in total, you must prebook to avoid disappointment. The menu contains a variety of meals for each of the... More 

Helpful?
1 Thank frannyd07
Jeddah, Saudi Arabia
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 20 July 2016 via mobile

This was one of the most amazing dinner I had in Sri Lanka. Railway carriage with a unique serving experience. Rich menu and nice sound effects while having dinner. It has to be booked earlier as it has only 4 tables.

Helpful?
1 Thank Mohamed A

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
International, European, Vegetarian Friendly
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff
Good for
Romantic
Open Hours
Sunday
19:30 - 22:30
Monday
19:30 - 22:30
Tuesday
19:30 - 22:30
Wednesday
19:30 - 22:30
Thursday
19:30 - 22:30
Friday
19:30 - 22:30
Saturday
19:30 - 22:30
Location and Contact Information
  • Address: | Heritance Tea Factory, Kandapola, Nuwara Eliya, Sri Lanka (Formerly Railway Carriage Restaurant)
  • Location: Asia  >  Sri Lanka  >  Central Province  >  Nuwara Eliya
  • Phone Number: +94 52 5 555000

Questions & Answers

Questions? Get answers from TCK 6685 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?