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Praline Connection

$$ - $$$
Neighbourhood:
Faubourg Marigny & Bywater
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542 Frenchmen St, New Orleans, LA 70116-2024
+1 504-943-3934
Website
Today
11:00 - 22:00
Closed now
All hours
Hours:
Sun 11:00 - 21:00
Mon - Sat 11:00 - 22:00
More Info
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929 Reviews from our TripAdvisor Community

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Showing 895: English reviews
1 review
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

The fish was good. Nicely seasoned. The greens came out of a can. They also used boxed Kraft Mac and cheese. This is definely not soul food. I won't return.

Helpful?
Thank Cherie B
Gloria M, Owner at Praline Connection, responded to this review

I'm sorry we left this impression with you, Cherie. Being here since 1990, we've prided ourselves on delivering the best when it comes to soul food. Rich and full of flavor is what you should expect in any good Cajun meal, so it's disheartening we didn't make that impression with the greens and mac n cheese. Sorry you did not... More 

Chicago, Illinois, USA
Level Contributor
264 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

The food was definitely perfect. Best gumbo I've ever had. My friends raved about their jambalaya and shrimp poboy The bred pudding was a little burnt but had great taste nonetheless. The only reason I give 4 stars is that tables are too packed together and hard to have a conversation with a full house.

Helpful?
Thank Shekhar T
Gloria M, Owner at Praline Connection, responded to this review

I'm sorry if things seemed a bit cramped, Shekhar -- we're a smaller establishment, so we try to make everyone feel comfortable with the space we have. With that being said, it's wonderful the gumbo, jambalaya, and shrimp po boy could impress you and your friend! I hope we'll get to welcome you both back next time you're in the... More 

Halifax, Canada
Level Contributor
41 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Went to the Praline Connection with my fiancé and my mother after strolling around Frenchmen St. The décor of the restaurant was nice and the staff was friendly. I ordered the fried chicken with red beans and Mac and cheese as my sides. The red beans were delicious and the fried chicken and Mac and cheese were just "ok". I... More 

Helpful?
Thank Matt B
Gloria M, Owner at Praline Connection, responded to this review

While we believe in serving plenty for hungry travelers, that should never affect the quality of your meal. As you might have learned from your visit, Matt, southern cuisine is all about rich flavors -- you should expect that from your fried chicken and mac n cheese. While I'm sorry that wasn't the case during your visit, I do appreciate... More 

Arlington, TX
Level Contributor
79 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I have eaten at this restaurant twice and both times I've had great food and customer service. I had the gumbo, fried chicken wings, and red beans and rice. Everything was seasoned well and delicious. I will come back again when I'm in town.

Helpful?
Thank ccarriere
Gloria M, Owner at Praline Connection, responded to this review

It's wonderful both your visits went so well. I can't wait to welcome you back for more gumbo and wings next time you're in town! All the best, Curtis Owner More 

Oxford, United Kingdom
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

We visited on halloween and it was very busy. There was a 20 minute wait for a table (which we took as a good sign), however once in the service was terrible. Part of our food order never came, and it took forever even to get a drink. The food was nice, but not worth the cost or the wait.... More 

Helpful?
Thank FelixLeach
Gloria M, Owner at Praline Connection, responded to this review

I'm sorry to hear about your visit during Halloween, Felix. While we were especially busy that evening, that doesn't mean our service should have taken a hit. We're all about attentive service, so it's disappointing that there was a delay with the drinks and that part of your meal was missing. I'm sure a manager would have done something to... More 

West Lafayette, Indiana
Level Contributor
109 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

First off, I have no idea how people can be complaining about the service. I guess they got a bad bunch, but we had nothing but impeccable service when we were here last Thursday night for dinner. Our waitress and the host were truly wonderful and very helpful and kind. That being said, this place not only has amazing service,... More 

Helpful?
Thank Brittany S
Gloria M, Owner at Praline Connection, responded to this review

You know, Brittany, I couldn't stop smiling after reading your review! We're all about providing southern comfort food with southern hospitality, so I'm thrilled that could come across during your visit. Thanks for visiting last Thursday -- hope the rest of you and your friend's visit went well. All the best, Curtis Owner More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We were kicked out a half hour after being seated while we still had half our drinks left!The staff was super rude and seemed to have no other objective than to turn tables over as quickly as possible. They brought the check while we were still eating and as soon as we paid the manager runs up to our table... More 

Helpful?
Thank missloxton
Gloria M, Owner at Praline Connection, responded to this review

I'm honestly surprised to hear this -- what you describe isn't even close to the southern hospitality we're known for. While your server did bring out the check while the food was still out, it was merely for your own convenience. There's absolutely no pressure to leave early. Likewise, the manager who came up was merely checking on you --... More 

Level Contributor
13 reviews
9 restaurant reviews
1 of 5 bubbles Reviewed 3 weeks ago

This place was recommended to us so off we went for a walk to find it. Upon entry the place fell silent. We were two professional guys. Straight, not that should matter, but instantly we both felt out of place. The main restaurant area had plenty of free tables. Even so, we were moved off into the side room, next... More 

Helpful?
Thank Stuart F
Gloria M, Owner at Praline Connection, responded to this review

I'm sorry you felt that way, Stuart -- everyone who stops by should feel welcomed here. It's clear we should have been more attentive, but I assure you that was merely a lapse in service. Again, I apologize for how your visit played out -- it was never our intention to make you and your friend feel this way. Sincerely,... More 

Baltimore, MD
Level Contributor
40 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I was doing a quick search of restaurants on Frenchman St. since we were headed there to check it out. I stumbled across this one and we decided to try it. BEST last minute decision ever! The wait wasn't long at all (10 minutes maybe) and although extremely crowded, the staff was attentive. I started with the crawfish etoufee, had... More 

Helpful?
Thank Bmorechick
Gloria M, Owner at Praline Connection, responded to this review

Hey, just glad your research could point you and your boyfriend in our direction! It's wonderful you both really enjoyed the crawfish etouffee and shrimp po' boy -- I hope the rest of your visit went just as well. All the best, Curtis Owner More 

Melbourne, Australia
Level Contributor
82 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I was so happy when I found this place - the food was perfect; home-style, just what I wanted. Our server was our "best friend" until we got our food and then we became invisible. Both my partner and I felt jilted - it was a weird sense of abandonment - finally, peach cobbler and icecream (their specialty) - "we're... More 

Helpful?
Thank Lynne53
Gloria M, Owner at Praline Connection, responded to this review

Sorry to hear how things played out during your meal, Lynne -- you should always expect our team to be friendly and attentive from start to finish. While we didn't have enough ice cream for our peach cobbler, I am glad you did enjoy the rest of your meal. Thanks for stopping by -- I hope you had fun on... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$15 - US$30
Cuisine
American, Cajun & Creole
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Local cuisine, Kids
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 542 Frenchmen St, New Orleans, LA 70116-2024
  • Location: United States  >  Louisiana (LA)  >  New Orleans>  > Faubourg Marigny & Bywater
  • Neighbourhood: Faubourg Marigny & Bywater
  • Phone Number: +1 504-943-3934

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Praline Connection and other visitors
3 questions
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Questions? Get answers from Praline Connection staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Faubourg Marigny & Bywater

Neighbourhood Profile
Faubourg Marigny & Bywater
Nestled between the French Quarter and the Ninth Ward, the Faubourg Marigny & Bywater environs are largely residential. Of course, folks around here love to go out and have a good time as much as they do anywhere in NOLA. And if out-of-towners want to join in the festivities, well then so much the better! Home to some of the most revered live music venues in New Orleans, an eclectic gaggle of gourmand dining destinations, and a come-as-you-are vibe that’s as infectious as it is alluring, this is real deal New Orleans oozing with southern hospitality and the promise of a most epic night out. For endless opportunities to boogie, to admire row upon row of lovingly restored homes, and to escape the fray of the more touristic parts of town (but still live it up in grand style) head to Faubourg Marigny & Bywater.
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