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11721 W Broad St, Short Pump Town Center, Richmond, VA 23233
+1 804-360-1252
11:00 - 22:30
Closed now
See all hours
Sun - Thu 11:00 - 21:30
Fri - Sat 11:00 - 22:30
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 4 days ago NEW

It was a Saturday night and the joint was about 1/4 filled. The tables, the door hardware the seats are so sticky they are probably harboring diseases from years of use. The lasagna ,ordered by my guest was dried out and burnt, and tasteless My Italian (?) shrimp and pasta was runny,tasteless and foul enough to make one barf. I... More 

Thank Theodore W
Richmond, Virginia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Simple Spaghetti & Meatballs, consisted of two small meatballs & very little marinara sauce. Had to request additional sauce. Also requested Parmesan Cheese which never arrived. Never offered to refill soda.

Thank Mjd8on
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

My lasagna was burned and dry. The cheese on top was charred black. The outside edge of the food was burned and stuck to the plate. The inside bottom of my plate was black. The meal tasted awful. The manager offered to bring me another dish quickly - spaghetti & meatballs. But those meatballs were charred black and burned as... More 

Thank John M
Level Contributor
35 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 March 2017

Good bar selection, excellent bread and really good appetizers make for a nice start for dinner. The dinner menu includes a nice selection of the Italian standards along with an expanded selection of pizzas. The pizza is available in personal or family sizes. Service is generally above average.

Thank John E
Woodbridge, Virginia
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 February 2017

Great Pizza & rolls. Very crowded though...wish they had more vegetarian choices and they too could use an expansion.

Thank ri778
Level Contributor
133 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 February 2017

Bertucci's lunch deals can't be beat. Fresh, delicious entrees, soup or sandwiches with endless salad and rolls--and their rolls are the best in town. Lunch portions are generous. Great atmosphere. Convenient to Short Pump Town Center.

Richmond, Virginia
Level Contributor
43 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 January 2017

I have loved the food at this restaurant for many years. It has always been excellent to the point that you always feel like you are eating home prepared foods. The waitstaff are friendly and make you feel welcomed. Lovely atmosphere. Plan to visit everytime I am in Glen Allen.

Thank terewilliams
Williamsburg, Virginia
Level Contributor
258 reviews
205 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 5 December 2016

We shared a salad and a small pizza - more than enough unless you want pizza to take home. The fresh rolls are an added bonus.

Thank GWR757
Monkton, Maryland, United States
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 5 December 2016

I placed a large order to feed a guys hockey team after traveling to the area for several hockey games. The staff was awesome in helping me choose the menu and making sure all was great!! I highly recommend this Bertucci's and thank the manager and staff for their excellent service (and food!!!)

Thank Lisa A
Richmond, Virginia
Level Contributor
428 reviews
206 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
Reviewed 11 November 2016

We go to Bertucci several times a year. The food is consistently good. I have only been there one time when there was an issue. One time a friend's meal was burned, but it was replaced quickly. This location is always clean and the staff is friendly. The service is quick. I especially like the chicken piccata and marsala. My... More 

Thank Micky O

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$20
Italian, Pizza
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Outdoor Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar
Good for
Groups, Business meetings, Child-friendly
Open Hours
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 11721 W Broad St, Short Pump Town Center, Richmond, VA 23233
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-360-1252
At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.

Questions & Answers

Questions? Get answers from Bertucci's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?