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Chipotle Mexican Grill

11728 W Broad St, Richmond, VA 23233-1005
+1 804-360-8033
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  • Excellent34%
  • Very good29%
  • Average25%
  • Poor4%
  • Terrible8%
26 Aug 2017
“Very slow staff”
23 Jul 2017
“Very bad”
Restaurant Hours
Mexican, Fast food
11728 W Broad St, Richmond, VA 23233-1005
All Details
Write a ReviewReviews (24)
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1 - 10 of 23 reviews

Reviewed 27 August 2017 via mobile

Worst time to train an employee is when the customer is with his two year old so they can get dinner. What does staff do? Keep customer waiting as the trainer asks pop quiz to cashier.

Thank Abbamin1
Reviewed 24 July 2017 via mobile

Food was cold you know I am not sure why any one like this name so much me personally I do not go there just went there today my son want to eat chipotle I really love mazha in short pump food hot even service...More

Thank Ayman A
Reviewed 7 June 2016 via mobile

Mexican food is a favorite of our family's. We've eaten at different Chipotle locations several times. On our recent visit to the Chipotle in Short Pump, we ordered 2 chicken burritos, steak tacos and 1 chicken bowl. I like their burritos, but decided to try...More

Thank scrappysquirrel
Reviewed 30 May 2016

My friend and I stopped here for a light dinner in May. We decided to eat in. We were disgusted that almost every free table had remnants of food or drink on it. Chairs were askew, the trash can was full and there was water...More

Thank Janulis333
Reviewed 27 March 2016

Even with all the hype in the news about this chain, it remains one of my favorites so we decided to go for it. The service was super fast and friendly. The dining area was clean and larger than the norm. The food was great,...More

Thank Yorkiemom19
Reviewed 8 November 2015

there is a lot to eat here and it is made to order as you watch....We find that Qdoba is better and offers a better taste and more options for sauces. You may have a different experience. The chips and guacamole is good.

Thank Jeff S
Reviewed 6 August 2015

Always enjoy going to a Chipotle knowing that I am not straying from my diet. They are pretty much the same everywhere you go which is good. Great service and quality food

Thank tnic15
Reviewed 6 May 2015

One of our favorite places to eat! Always great selection, healthy food choice, great service! Great location, clean. Lots of room to sit indoors as well as outdoor patio.

Thank JEGoodman5
Reviewed 11 April 2015

I like Chipotle because its fresh and consistent all over the country. Its greatest attribute is the customizable nature of the food. The reason I like this particular location is because it is the least crowded during lunch.

Thank TStan91
Reviewed 11 March 2015

Food was good. but as a great lover of seafood; I was disappointed as there was no seafood. Also the selection items were limited and not hot. Try Genghiz grill instead

Thank rukkunudeen r
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 11728 W Broad St, Richmond, VA 23233-1005
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-360-8033
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