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Shula's America's Steak House

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12042 W Broad St, The Hilton Richmond Hotel & Spa, Richmond, VA 23233-7689 (West Broad Street)
+1 804-565-7000
Today
11:00 - 22:00
Closed now
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Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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140 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Glen Allen, Virginia
Level Contributor
211 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We have wanted to try Shula's for a while so we reserved a table for New Year's Eve, which is also our wedding anniversary. We are always nervous about dinner on that day because restaurants are slammed. Shula's seemed busy but not overbooked. We were not rushed so that the table could be reseated. My wife ordered from the fixed... More 

Helpful?
Thank Rob W
Northern VA
Level Contributor
77 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

10 of us staying at the Hilton decided to meet here at Shula's for dinner first. Because it was New Year's Eve they offered a special menu, but the price and the amount of food was a bit much, so only a couple of us tried it out. Everyone else ordered off the main menu. Salads were fresh, and so... More 

Helpful?
Thank Wolfpack81
Tabb, Virginia
Level Contributor
62 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Great food, especially steaks, at a fair price in a pleasant atmosphere and VERY convenient for folks staying in the hotel.

Helpful?
Thank Walter H
Virginia
Level Contributor
308 reviews
201 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

This restaurant has what may be the best prepared steaks in town. They always have you cut the steaks when they bring them to the table and I have never had to return one. The sides are also excellent as are the deserts. Very extensive wine list and knowledgeable staff to recommend a pairing wine.

Helpful?
Thank Don M
Susan J, Manager at Shula's America's Steak House, responded to this review

Thank you for sharing your experiences with us. It is great to hear how much our guests enjoy dining here at Shula's. We hope to see you again soon. More 

Culpeper, Virginia
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 November 2016

I have not eaten in the REAL restaurant parts, but have had drinks and bar foods at the bar .. Always a good experience, the staff is great..

Helpful?
Thank Steve K
Susan J, Manager at Shula's America's Steak House, responded to this review

Thanks so much for letting us know how much you enjoy the lounge. We appreciate your business and you should definitely come in for dinner soon. More 

Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2016 via mobile

As we entered we were promptly attended and explained of the historical background of the restaurant and owner as well as their selection of first class beef steaks. Big choice of wines. Food and service were of a high level. Definitively for a repeat.

Helpful?
Thank Mkorofi
Susan J, Manager at Shula's America's Steak House, responded to this review

Thanks for letting us know how much you enjoyed your evening at Shula's. We hope to see you again soon! More 

New York City, New York
Level Contributor
41 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 12 October 2016

I recently stayed at the Hilton/Short Pump Hotel and decided to dine at the Shula since my brother was buying...Granted, we did have to wait for a little longer than I would have liked to because it was a bit late. Not the steakhouse's fault, it was really busy and I believe they were probably short handed or overwhelmed a... More 

Helpful?
Thank JanesseN_1
Susan J, Manager at Shula's America's Steak House, responded to this review

First, thank you for patiently waiting for dinner that evening. We strive to provide excellent service so from time to time we do ask guests to wait so they can get the best experience. The in house special is definitely a popular item here. Our bartenders will be glad to hear how their mojito "took you back to Miami". We... More 

Thornburg
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

I was a little apprehensive due to many of the negative comments esp about consistent...we had reservation for 6 on Sunday night and only one other table of two was there...but all was very good...cowboy ribeye was very flavorful...does have a bone in it...my father got the strip said it was excellent....other entrees we had were salmon and porterhouse....again no... More 

Helpful?
Thank Richard B
Susan J, Manager at Shula's America's Steak House, responded to this review

Thank you so much for spending such a special occasion with us. I'm glad to hear you enjoyed everything. The cowboy steak is one of our most popular items!! Yes, Michael is a great server and has been with us for many years. Thanks again for letting us know how your evening went. More 

Glen Allen, Virginia
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 September 2016

Eating at Shula's in Short Pump is like gambling. Sometimes you win. Sometimes you lose. We have had some excellent meals there. We have also had some rough rides. Occasionally we have had some head scratchers. Our most recent visit was unusual since it hit the good, the bad and the ugly all at once. We went on a Saturday... More 

Helpful?
Thank BrettInGlenAllen
Susan J, Manager at Shula's America's Steak House, responded to this review

I appreciate you sharing your concerns and am terribly sorry that your evening was disappointing. I do hope that you will come back and let us show you the perfect dining experience. More 

Hackettstown, New Jersey
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 September 2016

We enjoyed a lovely meal in a very nice atmosphere the service was excellent and our steak dinner was cooked to perfection

Helpful?
Thank Quey2015
Susan J, Manager at Shula's America's Steak House, responded to this review

Thanks for letting us know that your dining experience with us was great. We always appreciate hearing great things. Hope to see you again soon. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$25 - US$100
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Business meetings
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12042 W Broad St, The Hilton Richmond Hotel & Spa, Richmond, VA 23233-7689
    (West Broad Street)
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-565-7000
Description
Shula's Steak House is the classic American steakhouse. Our restaurant is themed after 1972's Undefeated Miami Dolphins and their "Perfect Season" - the only team in NFL history to finish a season 17-0. The SHULA CUT is Premium Black Angus Beef that has to meet 10 science based specifications, which exceed the standards of USDA Prime. One of the featured entrees is the 48 oz Porterhouse. Those who finish it join Shula's 48-Ounce Club, which currently has more than 34,600 members. In addition to exceptional steaks, Shula's offers fresh seafood, lamb porterhouses daily and prime rib on the weekends. We also offer an award-winning wine list featuring a variety of selections to make your dining experience a perfect one. Experience fine dining at its best with steak and seafood dishes. Enjoy a casual atmosphere in lounge with the full menu along with your favorite burgers and sandwiches. Shula's continues to cater "Perfect" group functions and dinners in our private dining rooms. For additional information about reservations, Corporate and Social group Functions, Rehearsal Dinners, Presentations, Seminars, or Dining Experiences, please contact: Meredith Wright Business Development Manager. Make your reservation today through OpenTable.

Questions & Answers

Questions? Get answers from Shula's America's Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?