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Baker's Crust

#136 of 1,262 Restaurants in Richmond
Certificate of Excellence
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11800 W Broad St Ste 1102, Short Pump Town Center, Richmond, VA 23233-7901
+1 804-377-9060
09:00 - 22:00
Open now
See all hours
Sun 09:00 - 20:00
Mon - Thu 11:00 - 21:00
Fri 08:00 - 22:00
Sat 09:00 - 22:00
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118 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 118: English reviews
Montpelier, Virginia
Level Contributor
44 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This is a great spot while visiting the Short Pump mall. The service is always excellent. Lots of great items to choose from on their list. There is also a lovely area to sit outside.

Thank kelly0912
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I can't emphasize enough how great & authentic the food here is. It's pricey, yes, but undeniably delicious. The service though was... well, read on. We were a table of four, and the server took our order and was nowhere to be seen afterwards. Well, we got a peek of him in the back at some point. At any rate,... More 

Thank Kody T
Chester, Virginia
1 review
Reviewed 10 March 2017

The pizza was overcooked and completely devoid of toppings. It was like eating a cracker with the toppings scrapped off with only the residue left. Even the server commented how burnt the pizza was. We didn't want to wait for another one to be made. The chocolate lava cake was average, just like you would get at any other chain... More 

Thank Notenoughvacay
West Palm Beach, Florida
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 1 March 2017

We stopped by for a late lunch. Service was good, and the waiter did a good job explaining the daily specials. I did not choose a special - instead had simple fish and chips - this is probably not something most folks would order here, but I liked it. Fish had a nice breading and fish was tender and flaky.

Thank NancyB936
Richmond, Virginia
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 11 January 2017

Good food, service was a bit slow however they were very busy. Pricey for the particular salad I selected but the salad was very good and fresh.

Thank woocat88
Level Contributor
197 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 31 December 2016

Next to our hotel. Good food. Great drinks. Great service. Good pizza for the little kids back in the hotel rooms.

Thank LazyProjector
Richmond, Virginia
Level Contributor
169 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 16 December 2016

We decided to stop off here after a bit of Christmas shopping because my daughter wanted crepes. I had the shrimp and avocado salad with soup, husband a pasta dish and daughter the macaroni and cheese. My salad was tasty (for a salad), husband’s pasta good and daughter’s mac and cheese could have used more cheese but she still enjoyed... More 

Thank Just_a_normal_mom
Richmond, Virginia
Level Contributor
74 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 14 December 2016

I always LOVE going to Bakers Crust for a good fresh salad. I am a picky salad eater and they always always accommodate my special orders. The sandwiches are also delicious but I have never had a salad like I get from Bakers Crust. We even use them for catering where I work on a monthly basis.

Thank Peggy A
Level Contributor
138 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 November 2016

I have been to the Short Pump Location recently as well as a location in Va. Beach. Menus offer good variety of choices. Some unique presentations. You have to have crepes. They are done well.

Thank Henry R
Richmond, Virginia
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 10 November 2016

Their soup is excellent.. Burgers were tasty.. Sitting outside on a sunny day..was nice.. It woukd be better if staff was more attentive to customers..

Thank ECO72

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$6 - US$21
American, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
09:00 - 20:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
08:00 - 22:00
09:00 - 22:00
Location and Contact Information
  • Address: 11800 W Broad St Ste 1102, Short Pump Town Center, Richmond, VA 23233-7901
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-377-9060

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Baker's Crust and other visitors
1 question
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Mechanicsville, Virginia

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Questions? Get answers from Baker's Crust staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?