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11800 W Broad St Ste 2092, Richmond, VA 23233-7927
+1 804-364-9670
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25 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Richmond, va
Level Contributor
253 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 26 March 2017

The place had a huge line but the kids were out there taking orders and did a great job. Shorter wait than I thought.

Thank techgmu
Richmond, Virginia
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 22 February 2017

You always know what you are getting at a Chick-fil-A and they do it right! This location always has friendly staff and is kept up regularly. It is at a very popular location and is extremely busy; you may have a little wait; however, the lines move efficiently. There are a lot of special events like Free Breakfast dates, or... More 

Thank LinLea711
Level Contributor
198 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 31 December 2016

All Chick-fil-A's are generally great overall quality; from facility and staff to food. The line was out the door one Saturday at noon. I can't believe how quickly they moved the line. I was impressed.

Thank LazyProjector
Roanoke Rapids, North Carolina
Level Contributor
66 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 22 August 2016 via mobile

This Chick-fil-A is in a mall. It is good, the food was served quickly and correctly. The people working there were attentive and friendly. Good place to stop if you need a quick snack while shopping.

Thank Heather K
salem, va
Level Contributor
359 reviews
218 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
Reviewed 21 August 2016

The drive thru and the dining room were very busy. We ate inside and the wait was minimal. Service was excellent and quick. The food is always great. If something of yours isn't ready they will bring it to your table asap. Love coming here!

Thank dsummer20
Stuarts Draft, Virginia, United States
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 July 2016

The service was great and food fresh yummy in the stomach.Prices were reasonable and very clean inside and cool since 101 outside glad the ac was working great and we were comfortable to eat.People were friendly and glad we stopped here for our lunch.

Thank Lisa F
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 July 2016

Love this one in Short Pump Mall! Very clean, staff and food Great! Plenty of seating. Will definitely be going back. The staff went out of there way to be helpful and keep the entire place clean!

Thank SandTrippers
Henrico, Virginia
Level Contributor
179 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 22 June 2016

Do not feel as if it should be listed as fast food. Friendly service makes you feel like you are visiting family. Clean and prompt service with a smile and little extra good day. comment

Thank Baileyh0
Richmond, Virginia
Level Contributor
47 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 22 May 2016

One of my fav for quick service and fast foods. Feel like I'm eating something decent .... Not like McDonald's!

Thank Bonnie P
Level Contributor
391 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
Reviewed 30 March 2016

First visit to a Chick-A-Fil. The employee made sure to make our visit extra special. She gave us a variety of sauces to try with our chicken sandwiches. We were very happy with the food. It was fresh, tasted delicious and very reasonably priced. Family of 4 with two hungry teens and our bill was less than what we spend... More 

Thank Travelinklan

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Fast food, American
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 11800 W Broad St Ste 2092, Richmond, VA 23233-7927
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-364-9670

Questions & Answers

Questions? Get answers from Chick-fil-A staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?