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New England Soup Factory

Certificate of Excellence
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140 Washington St, Ste 1, Salem, MA 01970-3529
+1 978-744-0444
11:00 - 20:00
Open now
See all hours
Mon - Fri 11:00 - 20:00
Sat - Sun 12:00 - 19:00
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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Grand Rapids, Michigan
Level Contributor
48 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This place has great soup and since it was a cool, rainy day in May-soup was perfect. I had lobster which was tomato based instead of cream like a bisque-it was delicious and I could only eat 1/2 before I was stuffed. Hubby had clam chowder-it was amazing. Son had a vegan soup along with a wrap and said it... More 

Wilmington, Delaware
Level Contributor
156 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 4 December 2016

While visiting Salem on a cold winter day, we happen across this shop. What warms you up better than a brandy? Soup. The owner and server was nice with a touch of humor. Out of four people, everyone enjoyed their meal. I especially like a chili I tried. The décor is nothing to write home about and seating is limited.... More 

Thank Don S
Conroe, Texas
Level Contributor
119 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 19 November 2016

We stopped here on a whim and I am so glad that we did. He let us try before buying, which was very nice. I had a lima bean soup and my mom had chicken noodle. We also bought two bottle teas to go with. You could taste the freshness and all the flavors. Stop here!

Thank Lisa L
Montreal, Canada
Level Contributor
29 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 November 2016 via mobile

We visited this restaurant the weekend of Halloween in Salem so it was busy to say the least. The soups were delicious. They have both vegan and vegetarian options which is always appreciated. The sandwiches however were okay at best. They had two vegetarian options and neither were particularly appealing. I would have been better off getting a larger soup... More 

Thank raykz
A TripAdvisor Member
Reviewed 23 October 2016 via mobile

Amazing soup!!!!!!! They have all different kinds and always have a vegan option. My husband is a meat eater and got the chicken vegetable soup. He said it was awesome!! I'm vegan and The soup for me was split pea pumpkin soup and it was like nothing I have ever eaten!! It was incredible! We went there two nights in... More 

Thank A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 17 October 2016

Dan and I came upon this charming little establishment at the right time (we were starving) and they were open :) . What a great find. The owner is a wonderful man who treats his customers like family and makes different soups every day. I don't like lima beans and he cajoled to try the soup and I loved it.... More 

Thank sarah_silverwolf
Anna, TX
Level Contributor
202 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 14 October 2016 via mobile

The clam corn chowder is so good it will make a person speak in tongues and roll about in the floor. There's a choice of wheat rolls, white rolls or oyster Crackers. Pass on the white rolls and oyster Crackers. The wheat rolls are chewy with a slight tang. How I wish they were close to where we live.

Thank jimmccomas
Beverly, Massachusetts
Level Contributor
37 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 11 October 2016

Love this place - right in the downtown but could easily be missed. They have the best chicken pot pie soup! Definitely a must when you go.

Thank dolphinmaniac31
boca raton
Level Contributor
282 reviews
201 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 13 September 2016

Soup is not too bad. Prices are okay starts at $5 and goes up. The to go containers do leak found out in the car. Eggplant soup and double onion aren't bad just very oily and more broth than substance.

Thank theused72588
Salem, Massachusetts
Level Contributor
192 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 20 August 2016 via mobile

Even on a hot day this soup was great. The menu is small but everything is fresh and it seems that they are making their best attempt to locally source food and keep things healthy.

Thank Amanda T

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Restaurant Details

Rating summary
  • Food
  • Value
American, Soups, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Local cuisine, Kids, Child-friendly
Open Hours
12:00 - 19:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
12:00 - 19:00
Location and Contact Information
  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: +1 978-744-0444

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?