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New England Soup Factory

Certificate of Excellence
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140 Washington St, Ste 1, Salem, MA 01970-3529
+1 978-744-0444
Website
Today
12:00 - 19:00
Closed now
All hours
Hours:
Mon - Fri 11:00 - 20:00
Sat - Sun 12:00 - 19:00
More Info
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Conroe, Texas
Level Contributor
112 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We stopped here on a whim and I am so glad that we did. He let us try before buying, which was very nice. I had a lima bean soup and my mom had chicken noodle. We also bought two bottle teas to go with. You could taste the freshness and all the flavors. Stop here!

Helpful?
Thank Lisa L
Montreal, Canada
Level Contributor
26 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

We visited this restaurant the weekend of Halloween in Salem so it was busy to say the least. The soups were delicious. They have both vegan and vegetarian options which is always appreciated. The sandwiches however were okay at best. They had two vegetarian options and neither were particularly appealing. I would have been better off getting a larger soup... More 

Helpful?
Thank raykz
A TripAdvisor Member
5 of 5 bubbles Reviewed 23 October 2016 via mobile

Amazing soup!!!!!!! They have all different kinds and always have a vegan option. My husband is a meat eater and got the chicken vegetable soup. He said it was awesome!! I'm vegan and The soup for me was split pea pumpkin soup and it was like nothing I have ever eaten!! It was incredible! We went there two nights in... More 

Helpful?
Thank A TripAdvisor Member
Bethlehem
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 17 October 2016

Dan and I came upon this charming little establishment at the right time (we were starving) and they were open :) . What a great find. The owner is a wonderful man who treats his customers like family and makes different soups every day. I don't like lima beans and he cajoled to try the soup and I loved it.... More 

Helpful?
Thank sarah_silverwolf
Anna, TX
Level Contributor
189 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 14 October 2016 via mobile

The clam corn chowder is so good it will make a person speak in tongues and roll about in the floor. There's a choice of wheat rolls, white rolls or oyster Crackers. Pass on the white rolls and oyster Crackers. The wheat rolls are chewy with a slight tang. How I wish they were close to where we live.

Helpful?
Thank jimmccomas
Beverly, Massachusetts
Level Contributor
33 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 October 2016

Love this place - right in the downtown but could easily be missed. They have the best chicken pot pie soup! Definitely a must when you go.

Helpful?
Thank dolphinmaniac31
boca raton
Level Contributor
252 reviews
175 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 13 September 2016

Soup is not too bad. Prices are okay starts at $5 and goes up. The to go containers do leak found out in the car. Eggplant soup and double onion aren't bad just very oily and more broth than substance.

Helpful?
Thank theused72588
Salem, Massachusetts
Level Contributor
158 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 20 August 2016 via mobile

Even on a hot day this soup was great. The menu is small but everything is fresh and it seems that they are making their best attempt to locally source food and keep things healthy.

Helpful?
Thank Amanda T
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 18 August 2016

Soup is THE BEST!! Had the daily special of Chicken Coconut Thai Soup - BEST I have ever had. Hubby had the Chili and refused me even a taste! Sooooo good. So fresh all the flavours were perfectly in balance. Friendly , fast service. Such a great find in a busy city. We just loved it!!

Helpful?
Thank Linda B
Plano, Texas
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 August 2016

I love their soup! Awesome flavors! Also vegetarian and vegan options for those of us looking for that!

Helpful?
Thank Luna K

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Soups, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Local cuisine, Kids, Child-friendly, Cheap Eats
Open Hours
Sunday
12:00 - 19:00
Monday
11:00 - 20:00
Tuesday
11:00 - 20:00
Wednesday
11:00 - 20:00
Thursday
11:00 - 20:00
Friday
11:00 - 20:00
Saturday
12:00 - 19:00
Location and Contact Information
  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: +1 978-744-0444

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?