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El Pollo Loco

$$ - $$$
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2403 Babcock Rd, San Antonio, TX 78229-4895
+1 210-615-7200
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Converse, Texas
Level Contributor
10 reviews
6 restaurant reviews
Reviewed 3 weeks ago via mobile

This is the chicken Caesar salad, it looks like someone ate more than half the chicken! The remaining chicken is dry and tastes like it was heated in the microwave. I requested no croutons, it is loaded up with soggy croutons. The lettuce isn't even eatable, it is soggy too!

Thank 19lgm
san antonio
Level Contributor
95 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 7 November 2016

We had the Chicken quesadilla wraps and full chicken order on this visit . They came with sides of black beans and rice but we were surprised at how small the actual quesadilla wrap was . It looked like something you would get on a value meal menu for your kids . Not impressed at all . The whole chicken... More 

Thank martin c
San Antonio, Texas
Level Contributor
102 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 9 July 2015

We were out yesterday afternoon and thought we would stop at El Pollo Loco at Culebra and Tezel rd. Boy what a mistake. The food was not cheap and was horrible. The chicken was dried out and not worth eating. The dogs got a meal. We will not go back.

Thank Texascouple9290
Level Contributor
58 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 18 April 2015

I have always enjoyed El Pollo Loco due to their grilled rather than fried chicken. The side dishes complement the grilled chicken.

Thank ALAN S
San Antonio, Texas
Level Contributor
945 reviews
353 restaurant reviews
common_n_restaurant_reviews_1bd8 367 helpful votes
Reviewed 12 April 2015 via mobile

We ordered 3 things and all 3 things had to be remade because it was messed up. The cashier had no idea what items had certain ingredients in it when I asked (I can not have cheese products). When the order finally did get straight, I do have to say that the food was actually pretty good. Surprisingly, very good.... More 

Thank pnkgirl27
San Antonio, Texas
Level Contributor
837 reviews
562 restaurant reviews
common_n_restaurant_reviews_1bd8 203 helpful votes
Reviewed 22 January 2015

We were in the medical center area and decided to try this place which we had a coupon for. This was our first visit. It was busier than we expected and even though there was no line when we arrived, it took longer than expected to be acknowledged and put in our order. It also took long to get the... More 

Thank LAH28
Dallas, Texas
Level Contributor
51 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 16 December 2014

Food not great but service was extremly sub par. The women behind the counter could careless abt the service and the food

1 review
Reviewed 31 August 2014

I have been in the hospitality industry for over 20 years as a Chef and in operations. We just moved to Texas and love the food when we get a chance to go out. Tonight we decided to visit your establishment and dine in. First, the cashier was rude and not just to use but with every guest he took... More 

Thank Kristina C
San Antonio, Texas
Level Contributor
62 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 8 June 2013

Who would have thought that "The crazy chicken" would also be the crazy, juicy, delicious chicken ? I have been eating here for many years and tried lots of different dishes and have yet to be disappointed. There new invention, the quesadilla's are delicious and overflowing with meat. Definitely great prices for the whole family.

Thank Brad S

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Mexican, Spanish
Lunch, Dinner
Location and Contact Information
  • Address: 2403 Babcock Rd, San Antonio, TX 78229-4895
  • Location: United States  >  Texas (TX)  >  San Antonio
  • Phone Number: +1 210-615-7200

Questions & Answers

Questions? Get answers from El Pollo Loco staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?