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The Cheesecake Factory

442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
+1 805-371-9705
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Overview
  • Excellent49%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“cheesecake” (83 reviews)
“shrimp scampi” (4 reviews)
“salad” (26 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
All Details
Write a ReviewReviews (286)
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1 - 10 of 263 reviews

Reviewed 2 weeks ago

good food reasonable service..Happy hour menu is a great value just would have liked it to go till 7..FRIENDLY SERVICE.

Thank glafrenaye
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Glafrenaye, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 2 weeks ago via mobile

I have been here several times and I’m always pleased with the service And the food extensive menu slightly pricey great our waiter was Joel he was exceptionalMore

Thank nursecarlah
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your feedback! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and we...More

Reviewed 3 weeks ago via mobile

I ate here in July for my Uncles birthday and the food was great! I ordered the teppan filet mignon and for desert I had the birthday cake cheesecake which was delicious

Thank Jonny N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Jonny, Thank you for your review. We're glad to hear that you enjoy our menu options and we look forward to your next visit!

Reviewed 4 weeks ago

If you eat at Cheesecake Factories you know the quality varies more that most chains. The Thousand Oaks location is one of the very good ones! A great location with a great selection for any time of the day. I especially love the happy hour...More

Thank Keith P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you very much for this review, Keith. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 10 July 2018 via mobile

Sunday brunch was good—wait staff very friendly and responsive —will go back again and encourage other to go

Thank Gina P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 July 2018

Hi Gina. Thank you for your review. We're glad to hear you enjoyed your experience and we look forward to your next visit!

Reviewed 23 June 2018 via mobile

Because this restaurant is in a shopping mall parking was challenging however it was free😁. I made reservations and we were taken to our seats within 20 minutes. Our servers were attentive and not overbearing. We had ordered a salmon dish, a 4 cheese pasta...More

Thank Patty S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 June 2018

Hi Patty. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 12 June 2018 via mobile

This stands out from the crowd for us. Friendly greeting, quickly taken to a table, although we gave no preference we were taken to the outside seating, mall side, of which we were grateful as it was quite noisy inside. Service was friendly and efficient,...More

Thank Catherine S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Catherine, Thank you for your review. We're glad to hear that you enjoyed your experience and we hope you will dine with us again on a future visit!

Reviewed 25 May 2018 via mobile

We waited 45 minutes to get in. Cheesecake Slices are getting a-little expensive to. Too many choices in the area, but the food is always excellent.

Thank Todd M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 May 2018

Thanks for your review, Todd! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed 24 May 2018

It's important to arrive early at this location due to its location in the mall. It gets extremely busy and waits can be very long... With that said we arrived for an early dinner for a belated birthday celebration. Our server was on point and...More

Thank Diana D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 May 2018

We hope your group had a wonderful birthday celebration, Diana! We're glad you enjoyed your meal and the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 9 May 2018

Terrible Experience. We arrived and were told it would be an hour wait, which was fine, that was expected as it was a Saturday night. We walked around the mall and came back after an hour right on time. The host took us to our...More

Thank Tim L
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Ask a question
Questions & Answers
AmyMath
13 September 2015|
AnswerShow all 5 answers
Response from Laurala8558 | Reviewed this property |
No. It's not a buffet. You order from the menu.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: +1 805-371-9705
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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