We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.


$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5262 Fields Ertel Rd, Cincinnati, OH 45249
+1 513-469-0022
More Info
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 35: English reviews
London, Kentucky
Level Contributor
49 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We just had a great meal with good service. Food was out fast and fresh. Server was very nice and helpful. Would definitely come back when in the area.

Thank d_t_dixon2014
Cincinnati, Ohio
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 16 October 2016

Met my parents for dinner over the Labor Day weekend. Ordered a simple dinner salad, and the grilled chicken was burnt black in spots and so dried out it was hard to chew. I can burn chicken myself at home-disappointing. Bread brought out was also not fresh and had been sitting for a while and dried up.

Thank tootie2010
Maineville, Ohio
Level Contributor
96 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 13 September 2016 via mobile

Very poor service, literally walked by us for 10 minutes. One thing we ordered on menu had been discontinued (chicken fried steak), we did get free pie for all the confusion. Too many other places to eat with better service.

Thank mrm1315
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2016

A group of friends go there almost every weekend after the movies. Good food! Good prices! Great atmosphere! Great waitresses!

Thank rubys401
Greater Cincinnati
1 review
1 of 5 bubbles Reviewed 28 February 2016

We ordered the special prime rib for two. They were out of it and by the servers' comments, they have very little to serve each day (16 total servings). We ordered fried chicken (the serving looked nothing like the menu - more deception) and Country Fried steak (very poor, I threw out the portion I didn't eat). Also, the staff... More 

Thank Gary B
Charleston, South Carolina
Level Contributor
40 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 January 2016 via mobile

I travel to this area for business and have been here quite a few times. The service here is consistently good and the food is as advertised. I would come back here again. Favorites include the wood planked salmon and the everyday favorite - chicken tenders. They also have free pie on Wednesdays.

Thank TheOneAndOnlyCMC
Clearwater, Florida
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 3 November 2015

I and my husband visited friends in Cincinnati. We, a party of six, had sinner at the O'Charley's. Our waiter missed my order and my husband's steak was just like red raw meet. Also 2 of our friends didn't get their salad. We complained and the manager tried very hard to fix the problems. But anyway it wasn't a pleasant... More 

Thank Sandy623
West Chester, Ohio
Level Contributor
164 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 31 October 2015

The tale of two dinners, my wife ordered the chicken crandberry salad half, and thought it was great. I on the other hand ordered the Wild West Burger and was not so impressed. I had asked for clam chowder soup instead of fries. No soup spoon and no crackers and could not get the attention of the server. Finally had... More 

Thank tj3js289
Cincinnati, Ohio
Level Contributor
381 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 202 helpful votes
3 of 5 bubbles Reviewed 24 July 2015

Unfortunately, I have to agree with some previous reviews in that this place is not as good as it used to be. When we lived closer, we frequented the establishment during happy hour for their reduced drink prices and appetizers. Chicken tenders used to be huge, moist and tasty. Not so on our most recent visit. They were much smaller,... More 

Thank BionicOne
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 July 2015

I love my old charlirs in tri co ohio , they are all s good to me and the cowboy steak they offer is out of this world, boy im getting hungrey just thinking about it ...

Thank donnagood913@yahoo.com

Travellers who viewed O'Charley's also viewed


Been to O'Charley's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Steakhouse
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Location and Contact Information
  • Address: 5262 Fields Ertel Rd, Cincinnati, OH 45249
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-469-0022

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?