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The Sussex

20-26 Sussex Street, Rhyl LL18 1SG, Wales
+44 1745 362910
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Overview
  • Excellent23%
  • Very good31%
  • Average21%
  • Poor13%
  • Terrible12%
Travellers talk about
“sirloin steak” (3 reviews)
“curry” (3 reviews)
Open Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
20-26 Sussex Street, Rhyl LL18 1SG, Wales
All Details
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Reviews (230)
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1 - 10 of 230 reviews

Reviewed 3 days ago

We visited a couple of times during our stay in North Wales and were equally impressed on both visits. The staff are all lovely and friendly, the service is really good. On the 2nd occasion we decided to have a meal, it was Curry Club...More

Thank lesleyy
Reviewed 3 weeks ago

Absolute belter. Weatherspoon's chain pub on top form. We both had the Dragon Sausages (3 large, excellent, home made butcher's style) with Caerphilly Style mash potato, peas and onion gravy. All of it was spot on. Beautiful creamy mash with special cheese (and leek if...More

1  Thank RichardGPZ500
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Richard, I just want to thank you for your lovely review of The Sussex, I'm glad you enjoyed our food and service. I will pass your compliments on to the staff. Thank you for visiting us and we hope to see you again soon

Reviewed 4 weeks ago via mobile

Visited never again ....plastic film in my food when approached management disgusting customer service ....dirty tables toilet unhygienic would never rate this pub or its service. Food made me ill for duration of my stay in rhyl.staff need customer service training .More

2  Thank janehudso
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Jane, I am very sorry you didn't enjoy your visit on this occasion, we strive to have excellent customer service skills and are disappointed we fell short on this occasion. If you would like to talk to us regarding your concerns please don't hesitate...More

Reviewed 4 weeks ago

Rhyl has it's problems but this place at least raises the bar for this town. Some good ales always available and a standard Wetherspoons menu. If you find yourself in this town you could do worse than call in, a lot worse!

Thank MattwalesNorthWales
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Matt, Thank you for your positive feedback! We hope to see you again soon

Reviewed 4 weeks ago

Called in for a couple of breakfast wraps teas and coffees all very nice, pleasant staff toilets all clean, tables clean, good atmosphere in there, recommend

Thank Steve P
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Steve, Thank you for your friendly review regarding The Sussex, we are pleased you had a lovely meal and friendly service We look forward to seeing you again soon.

Reviewed 10 September 2017

Late lunch on a Sunday. Pub was quite busy with a wide range of people, couples and families. Staff were friendly and good. Service was great. Food was ni e, came quickly and was well cooked. Would go again

Thank joyfu106
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Thank you for your positive feedback on The Sussex. We are glad you enjoyed your visit and hope to see you again soon.

Reviewed 7 September 2017 via mobile

We visited this pub whilst staying locally, it was quite busy, bar staff were very polite and friendly. The empty tables had been cleared but not wiped, with food debris still on them and lots on the floor ( I know the staff don't throw...More

2  Thank bakerboys2andme
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

We are very sorry that your overall experience with us wasn't up to standard on this occasion! We aim to provide the highest standards possible when it comes to customer service and are constantly working to make it better. We do hope this hasn't put...More

Reviewed 3 September 2017

We had been travelling 3 hours to start our holiday in Rhyl , and I always like looking out for the Wetherspoons pubs, we came in for a coffee, and I asked if they had any cider left over from the cider festival and yes...More

1  Thank tannedman2010
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Thank you for your glowing review of The Sussex. We aim to provide excellent customer service and I'm glad we met your expectations whilst on your holiday in Rhyl. We hope to see you again when your next in Rhyl

Reviewed 2 September 2017 via mobile

Poor drinks , tired decor , but the thing that sticks out is the plain rude bar staff especially one of the femalesMore

2  Thank Mark H
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Mark, I am very sorry that you did not have a good experience on your visit to The Sussex. We aim to have a high standard when it comes to customer service and we are constantly working on this. If you would like to...More

Reviewed 2 September 2017

Been here twice, once for breakfast and the second for an early lunch. Ordered Full English first time round, sausage was flavourless and the bacon consisted of just fat. Felt physically sick!! Second time round ordered Ham Egg And Chips, the egg had plastic clingfilm...More

2  Thank Molly S
TheManagmentTeam, Manager at The Sussex, responded to this reviewResponded 3 weeks ago

Dear Molly, I am very sorry you didn't enjoy your visit with us on this occasion. We hope all our customers leave feeling happy and content, I hope you will return and see if we have improved our standards. Please always come and talk to...More

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Questions & Answers
tambimaple
2 August 2017|
AnswerShow all 2 answers
Response from Milie H | Reviewed this property |
I'm not sure as wetherspoon policy state no dogs inside and in beer garden at owner digression. I don't recall seeing fogs but would be interester in knowing if they do Thanks
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Bar Scene, Child-friendly, Groups
Open Hours
Sunday
8:00 AM - 12:00 AM
Monday
8:00 AM - 12:00 AM
Tuesday
8:00 AM - 12:00 AM
Wednesday
8:00 AM - 12:00 AM
Thursday
8:00 AM - 12:00 AM
Friday
8:00 AM - 12:00 AM
Saturday
8:00 AM - 12:00 AM
Location and Contact Information
  • Address: 20-26 Sussex Street, Rhyl LL18 1SG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Denbighshire  >  Rhyl
  • Phone Number: +44 1745 362910
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