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Feathers Hotel

Market Place, Helmsley YO62 5BH, England
+44 1439 770275
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Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“scampi” (14 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Market Place, Helmsley YO62 5BH, England
All Details
Write a ReviewReviews (538)
Traveller rating
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1 - 10 of 532 reviews

Reviewed 1 week ago

We just called in for a drink and they had Tetleys on a hand pump combined with a log fire on a cold wet day I thought I was in paradise. Did not eat but food looked good.

Thank Nick B
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 6 days ago

Hello Thank you for your review and I am glad to read you enjoyed your visit With very kind regards Tracy

Reviewed 1 week ago

Out of all three pubs in Helmsley we picked The Feathers as it had the most veggie options for a quick lunch stop. We were seated at a back table in the dark so I asked for a larger more well-lit table. We were told...More

Thank Jane P
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 6 days ago

Hello I'm sorry you was unhappy with your visit I have passed on your comments to our chef Once again please accept my sincere apologies With Kind Regards Tracy

Reviewed 1 week ago via mobile

We were out for a special family celebration. The food was very slow and only moderately good. We are local and have eaten here many times before and not been disappointed. We were this time.

Thank Anna H
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 1 week ago

Hello Thank you for your review and I'm sorry to read you weren't happy Did you raise your concerns at the time of your visit Would you like to contact me at the hotel to discuss further With very kind regards Tracy

Reviewed 2 weeks ago via mobile

Had an amazing meal here. The staff couldn’t have been more helpful. Found us a table that meant the dog could join us. Food was gorgeous. Staff very helpful. Kids want to go again for tea

Thank Smithster114
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello Thank you for your review and we look forward to seeing you again soon With Kind Regards Tracy

Reviewed 2 weeks ago

We took a break to Helmsley and decided to walk out for a meal in seeing the Feathers we asked on the off chance Staff were more than welcoming even though we had not booked Atmosphere service quality of food could not have been better...More

Thank 231sales
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello Thank you very much for taking the time to write a review I am very pleased to read you enjoyed both your visits and we look forward to seeing you again very soon With Kind Regards Tracy

Reviewed 2 weeks ago

We stayed at The Feathers last weekend for a family birthday celebration. We had a brilliant time, Tracy and all her staff went the extra mile to see that we were looked after. We had a lovely meal with excellent customer service. We will definitely...More

Thank 2015Lynn
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello Thank you so much for your review I am very pleased to read you all had a great time Hopefully see you all again very soon With Kind Regards Tracy

Reviewed 2 weeks ago via mobile

We had lunch in the feathers it was very good. Service excellent We stopped at this hotel last year. Rooms in taste with Helmsley.

Thank susaneLs28
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello Thank you for your review We look forward to seeing you again very soon With Kind Regards Tracy

Reviewed 3 weeks ago

Visiting our best friends on their move back to Yorkshire and for my birthday they booked the Feathers as a special treat. It didn’t disappoint. From the warm welcome and pre dinner drinks by the log fire, followed by friendly service at the table, it...More

Thank dohcook
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello Thank you for your review I am pleased to read you enjoyed your visit and we hope to see you again very soon With very kind regards Tracy

Reviewed 3 weeks ago via mobile

The food was ok a lot of the dishes on the menu were not available and due to a fairly limited menu this was not great

Thank RosieLincs
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 2 weeks ago

Hello I'm really sorry to read your comments, I am aware of the issues and I would like to offer my sincere apologies With very kind regards Tracy

Reviewed 13 March 2018 via mobile

Visited here on a Monday it wasn’t too busy and we got seated quickly. We ordered three items from the grazing menu and chicken caborana for mains. The starters were a let down and needed to be warmer. Though the main was lovely with garlic...More

Thank MatronLeeds
Feathers H, Manager at Feathers Hotel, responded to this reviewResponded 13 March 2018

Hello Thank you for your review I have taken all of your comments on board and I will pass these onto the kitchen With Kind Regards Tracy

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Ask a question
Questions & Answers
Karen A
10 September 2017|
AnswerShow all 3 answers
Response from Rex06 | Reviewed this property |
As we didn't have a dog, we don't know, but I didn't see one
0
Votes
jackyr229
16 July 2017|
Answer
Response from Cathy T | Reviewed this property |
Sorry went midweek
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, Local cuisine, Kids, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Market Place, Helmsley YO62 5BH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Helmsley
  • Phone Number: +44 1439 770275
  • E-mail
Description
The Feathers hotel is situated on the market square in Helmsley on the edge of the North Yorkshire Moors. This country inn offers a delightful mix of historic charm and Yorkshire hospitality with high standard of cuisine and modern standards. Its 23 bedrooms have all been recently refurbished. The hotel has an excellent local reputation for good food and fine ales. The Pickwick Bar with its low ceilings and open fire boasts a bar which is the longest piece of work created by Robert Thompson, famous for his Mouseman furniture. Bar meals are served in the cosy Feversham Bar using the very best local produce, the restaurant serves good English food both at lunchtime and in the evening. There is private parking at the rear of the hotel.
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