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Isobel's Hanmer Springs Restaurant

Certificate of Excellence
$$ - $$$
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No. 1 Conical Hill Road | The Heritage Hanmer Springs, Hanmer Springs 7360, New Zealand
+64 3-315 0060
Website
Today
07:30 - 21:00
Open now
All hours
Hours:
Sun - Sat 07:30 - 21:00
More Info
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115 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

An excellent place to have dinner and experience some old world charm. The food and service were up to the exuberance that the decor demanded. We had the rib eye, chicken with prawns, venison and lamb and all were very well presented and flavoursome. The staff were very attentive without being over the top and didn't rush us out when... More 

Helpful?
Thank adader
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear adader Thanks for taking the time to post a review of your dining experience with us. We will share your feedback with the staff so that they get the credit they deserve for their excellent work. We are delighted that you enjoyed your dinner with us and we hope to see you again soon. Best regards, Duncan Mackenzie General... More 

Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We were staying at the Heritage which was convenient for us to eat here. Couldn't seat us until 8.30pm due to a group booking. When we arrived at 8.30 there were several other tables there who weren't part of the group which was a bit annoying. Not super fancy food, but a step above most of the pub grub you'll... More 

Helpful?
Thank Rachael E
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear by Rachael E Thanks for your review of your dining experience. We do appreciate your feedback because it helps us to identify areas where we can improve. I am pleased to advise that we are releasing a new dinner menu for summer this weekend which contains some exciting and tasty dishes (having tried them myself) which will cater to... More 

Level Contributor
63 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Went for a family celebration service was good but disappointed that the pork belly was tough but edible and the soufflé was more like a chocolate pudding

Helpful?
Thank Lucinda J
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Lucinda J Thanks for your Tripadvisor review. We really appreciate receiving feedback from our guests because it helps us to improve. We are disappointed that you did not enjoy your dining experience with us. I have passed on your comments to the Executive Chef to follow up with the kitchen staff to make sure we are providing the best... More 

Christchurch, New Zealand
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 October 2016 via mobile

Had 3 course dinner and buffet breakfast as part of our stay package. Food is good and big portions, expected higher standard.

Helpful?
Thank bernardrenee2016
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear bernardrenee2016 Thanks for your review of Isobel's Restaurant. We appreciate your feedback about your meals and are glad you enjoyed your dining experience with us. We hope to see you again. Best regards, Duncan Mackenzie General Manager More 

Auckland Central, New Zealand
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 October 2016

I stayed there with a couch trip. I was happy with my evening meal. Breakfast was good as well. Large dining room

Helpful?
Thank Janice D
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Janice D Thanks for your review of Isobel's Restaurant. We really appreciate your feedback and are glad you enjoyed your time with us. We hope to see you again soon. Best regards, Duncan Mackenzie General Manager More 

Italy
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 18 October 2016

Wonderful food and service! The staff go out of their way to help you, the menu is varied and all options we had were absolutely delicious.

Helpful?
Thank Libby D
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Libby D Thanks for your review of Isobel's Restaurant. We are thrilled that you had a great dining experience with us and we hope to see you again soon! Best regards, Duncan Mackenzie General Manager More 

1 review
3 of 5 bubbles Reviewed 27 September 2016

My wife ordered the beef salad. The beef was cooked rare so one would expect it to be tender. It was tough meat. Waitress # 1 "Is everything OK with your meal"? "No the meat is tough" I said "Sorry I will talk to the kitchen" - that was the last I heard of her. Waitress #2 - clearing away... More 

Helpful?
Thank Bruce M
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Bruce M Thanks for posting a review of Isobel's restaurant. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are concerned that you did not enjoy your meal and that there seemed to be a lack of follow up from the staff. I will contact you by private message to... More 

Christchurch, New Zealand
Level Contributor
26 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

In July this year we took our son who was staying with us to Hanmer for the day and we decided to dine at Isabel's restaurant at the heritage Hanmer springs . We had a great meal and the mains and desserts were only a dollar dearer than Robbies

Helpful?
Thank Marko7760
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Marko7760 Thanks for posting a review on Tripadvisor. We are delighted that you enjoyed your meal in Isobel's Restaurant and we hope to see you again soon. best regards, Duncan Mackenzie General Manager More 

Level Contributor
5 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 28 August 2016

Can't say enough about the service we received. The staff went out of their way to make our dining experience top notch. And then there was the food. Absolutely wonderful. We werent sure what to expect as the menu was very understated.

Helpful?
Thank geofft629
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Geoff T Thanks for your review of Isobel's Restaurant. We are really pleased that you enjoyed your dining experience with us. We will make sure that the Restaurant and kitchen staff get the recognition they deserve for their excellent work and fantastic service. We hope to see you again soon. Best regards, Duncan Mackenzie General Manager More 

Christchurch, New Zealand
Level Contributor
6 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 6 August 2016 via mobile

Amazing meal!! Crispy chicken is to die for! Meals are large and great value for money. Family friendly our boy was looked after well.

Helpful?
Thank presentingpp
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear presentingpp Thanks for your review of Isobel's Restaurant. We really appreciate your feedback and hope to see you again soon. Best regards, Duncan Mackenzie General Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$11 - US$27
Cuisine
European, New Zealand, Gluten Free Options
Meals
Lunch, Drinks, Breakfast, Dinner, After-hours
Restaurant features
Wheelchair Accessible, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Delivery, Reservations, Highchairs Available
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic
Open Hours
Sunday
07:30 - 21:00
Monday
07:30 - 21:00
Tuesday
07:30 - 21:00
Wednesday
07:30 - 21:00
Thursday
07:30 - 21:00
Friday
07:30 - 21:00
Saturday
07:30 - 21:00
Location and Contact Information
  • Address: No. 1 Conical Hill Road | The Heritage Hanmer Springs, Hanmer Springs 7360, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Hanmer Springs
  • Phone Number: +64 3-315 0060
  • This restaurant is at Heritage Hanmer Springs
Description
Isobel's Restaurant is located in the Heritage Hanmer Springs hotel and is open every day of the year for breakfast, lunch and dinner. We also have a fantastic outdoor Terrace overlooking our gardens for amazing al fresco dining. We offer a variety of meals to suit most tastes and we are proud to offer vegetarian, vegan and gluten free options.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Isobel's Hanmer Springs Restaurant and other visitors
1 question
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Auckland Region, New Zealand
9 months ago

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Questions? Get answers from Isobel's Hanmer Springs Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?