We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Thatched Cottage

Certificate of Excellence
$$ - $$$
Bar, British, Pub
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
63-67 Charlton Road, Shepton Mallet BA4 5QF, England
+44 1749 342058
12:00 - 14:30
17:30 - 21:00
Closed now
See all hours
Sun 12:00 - 20:00
Mon - Sat 12:00 - 14:30
17:30 - 21:00
More Info
Add Photo Write a Review

202 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 201: English reviews
Leamington Spa, United Kingdom
Level Contributor
168 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Driving back from Cornwall, and going the non-motorway route we were really hungry and found this place. Although it was a few months ago and I can not recall what I had, but I do know that the food was really good, the service was really friendly and the atmosphere was really pleasant. If I was travelling that way again,... More 

Thank Pritesh M
Bath, United Kingdom
Level Contributor
6 reviews
3 of 5 bubbles Reviewed 1 week ago via mobile

Stopped in for a quick lunch, staff were friendly and food was lovely. Good value for money. We had the roast chicken and gravy baguettes and they were served quickly.

Thank jenwren2016
Swansea, United Kingdom
Level Contributor
78 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Visited recently on a Sunday evening while staying on the outskirts of Shepton Mallet. The bar and restaurant areas were a mix of modern fittings within the traditional building, which gave a nice atmosphere. They were still serving Sunday dinner, right through til 8pm, which I find quite uncommon but welcome. We’re not typically ones to rave about pub Sunday... More 

Thank C.Weeks
Bristol, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

First time we had ever been to this restaurant. On arrival first impressions were very good. We ate n the restaurant and we ordered from the special board. We ordered two Paella's absolutely dreadful. Crevettes, chicken very dry, mussel shells filled with the rice had hard work finding the actual mussel, would not return.

Thank applewoodclutton
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The lasagna is beautiful the staff are accommodating well presented food will recommend to friends a must go to place for good honest food prepared by a good chef

Thank Tony C
Heswall, United Kingdom
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Before I begin, please note, I rarely leave such serious negative feedback. I believe all hotels and restaurants have a difficult task to please all of the people some of the time let alone some of the people all of the time. Plus all businesses have bad days; this doesn't mean they are bad places. But paramount is customer relations;... More 

Thank Alex-Zina M
Wells, United Kingdom
1 review
4 of 5 bubbles Reviewed 3 weeks ago

Popped in for a quick lunch. Impressed by presentation of the bar food which we ate in the attractive restaurant. There was a welcoming fire burning as we arrived and comfy settees in the bar. There is a new owner who is keen on offering good value for money and wants to engage with the local community which is nice... More 

Thank hungrymchungryface
Shepton Mallet, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Six of us visited the Thatch Cottage for dinner this evening, we are all very local to the area and were aware that the placed had changed hands fairly recently so we were curious. All I can say is that my meal was dreadful and indeed three out of six of us complained. Not only was the food terrible, the... More 

1 Thank SpringJo17
Bristol, United Kingdom
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

We chose to eat at the Thatched Cottage for our evening meal as we were staying at Charlton House & Spa which was a 5 minute walk and decided to try one of the local pubs / Bistros. We have done a separate review for Charlton House & Spa. We arrived at the Thatched Cottage about 6pm ish. We were... More 

Weston-super-Mare, United Kingdom
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 14 February 2017 via mobile

We were disappointed by the service and the food. Orders were taken incorrectly, the burger was dry and the staff were no where to be seen when needed. The waitress did take £4 off of our bill for the incorrect order and uneaten food but only when we had asked for it. The restaurant only had 3 other tables taken... More 

Thank Lo W

Travellers who viewed Thatched Cottage also viewed

Shepton Mallet, Somerset
Shepton Mallet, Somerset
Shepton Mallet, Somerset
Oakhill, Shepton Mallet
Chilcompton, Somerset

Been to Thatched Cottage? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$15 - US$37
Bar, British, Pub
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Groups, Special Occasion Dining, Business meetings, Local cuisine, Cheap Eats, Child-friendly
Open Hours
12:00 - 20:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
12:00 - 14:30
17:30 - 21:00
Location and Contact Information
  • Address: 63-67 Charlton Road, Shepton Mallet BA4 5QF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Shepton Mallet
  • Phone Number: +44 1749 342058

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Thatched Cottage and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Thatched Cottage staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?