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The Quay Cafe & Restaurant

$$ - $$$
Cafe, New Zealand, Gluten Free Options
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22 Pohutukawa Avenue | Ohope, Whakatane, New Zealand
08:30 - 15:30
Closed now
See all hours
Sun 08:30 - 21:00
Mon - Wed 08:30 - 15:30
Thu 20:30 - 09:30
Fri 20:30 - 21:30
Sat 08:30 - 21:30
More Info
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88 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 87: English reviews
Hamilton, New Zealand
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 26 February 2017 via mobile

Years ago I used to rave about this cafe and now I am left looking for somewhere else. I assume there is new management as the people have all changed and it just lacks in all departments. I don't want to slag the place off as it's not bad but it's not good and the prices are towards the top... More 

1 Thank Badger_Three
Auckland, New Zealand
Level Contributor
43 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 26 February 2017

Apart from a few language problems at the front counter, the food and service was all spot on , annoyed we couldn't get back for a second visit.

Thank Sp8sm8
Level Contributor
170 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 19 February 2017

Comfortable and convenient to take a break and enjoy some of the local specialities . Very clean friendly place with wecmong staff, definately a place to return to !

Thank Alexander M
Level Contributor
65 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 14 February 2017

This is a really great place for breakfast. The food is excellent and the service is fine. You can eat outside or inside. The location is convenient and access to the beach is just across the street. We have eaten there several times and plan on going back.

Thank BabuKansas
Auckland Region, New Zealand
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 23 January 2017

The food was hot and as described on the menu, the service was OK but was not busy however this has to be the best Mocha I've had they serve with a Whittaker's chocolate bar and wow yummy!

Thank bungy69
Wellington, New Zealand
Level Contributor
516 reviews
289 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
Reviewed 13 January 2017 via mobile

We visited during new year and didn't return again due to poor service. Disorganisation is the best way to describe our experience right from the start. Ordering our meals was a chore with the man taking our orders unsure of everything and trying to multitask which clearly he couldn't do. Our coffees were weak and Luke warm and our meals... More 

Thank Alipa50
kevinmrn, Owner at The Quay Cafe & Restaurant, responded to this review

thank you for your coments hows your khmer cheers kevin More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 12 January 2017

Its been a good week and I am still shocked at how bad my experience was here: Firstly the ordering process; the man behind the counter couldn't understand what we were saying (as English was not his first language which I respect), however he was asking us how to spell out our orders - like actually spell 'croutons', 'tomatoes' etc... More 

1 Thank BrittanyW1992
New Zealand
Level Contributor
266 reviews
166 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 11 January 2017

we walked there daily on our holiday - coffees were good. you get a choc bar with hot choc and moccha drinks. Service was swift. the scones are large and tasty. Smoking is allowed outside so if you don't like sharing cigarette smoke don't sit on the outdoor seating.

Thank JenJ46
kevinmrn, Owner at The Quay Cafe & Restaurant, responded to this review

not correct out front is a non smoking area as posted by signs we have to look after all custommers whatever there habits thank you sit out front next time cheerrs kevin manager owner thank you More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 10 January 2017 via mobile

My partner and I stopped for a coffee and a bite a bite here as we've been before a long while a go and didn't mind the food. The first sign we should of left would probably be when as we were approaching the counter a man entered from a back door(which I assume is where the toilet is) and... More 

Thank Harataaa
Opotiki, New Zealand
Level Contributor
100 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 4 January 2017

The day we visited they were very busy but the coffee was good and the food (when it came) was very nice. The staff needed roller skates to cope with the crowd.

Thank caroleyoungopotiki

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Cafe, New Zealand, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Outdoor Seating, Seating, Highchairs Available, Takeout, Waitstaff, Wheelchair Accessible
Good for
Open Hours
08:30 - 21:00
08:30 - 15:30
08:30 - 15:30
08:30 - 15:30
20:30 - 09:30
20:30 - 21:30
08:30 - 21:30
Location and Contact Information
  • Address: 22 Pohutukawa Avenue | Ohope, Whakatane, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Whakatane

Questions & Answers

Questions? Get answers from The Quay Cafe & Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?