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Shangri-La Rasa Sayang

Certificate of Excellence
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Jalan Batu Ferringi, Penang Island 11100, Malaysia
(60 4) 888 8888
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265 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Glasgow, Scotland
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW

This is the best 5star hotel that we have stayed in so far! On arrival you are greated by the most welcoming of staff, with cool face towels and refreshing ice-tea. The reception staff were so professional and kind and friendly and this can be said of ALL staff in the hotel from the pool team, to the garden staff,... More 

Helpful?
Thank scotlandfamily_9
Christchurch, New Zealand
Level Contributor
129 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed 1 week ago via mobile

Wow! I only have great things to say about the Rasa Sayang. We spent 6 nights here and enjoyed every second! From the beautifully maintained grounds through to the well appointed swimming pools. Being next to the golden sand beach but having the night markets on our doorstep. The staff were friendly and helpful. Especially Rashid in the Spice Market... More 

Helpful?
1 Thank Gemma B
Stuttgart, Germany
Level Contributor
129 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

First: We stayed at the Rasa Wing. Thats super important if you want to enjoy the best service. The staff is super friendly and helpfull. The food, the drinks... everything is superb! Thanks to Nick and his staff for making our stay so enjoyable!

Helpful?
Thank elmila
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

The breakfast buffet is wonderful, with dishes from many asian countries and many western staples as well.

Helpful?
Thank Stowell4Adventure
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago

We ate here breakfast and dinner during our 5 night stay at Rasa Sayang. There is such a wide choice of food, egg station at breakfast made lovely poached eggs for me within minutes. Only thing i found missing was Nutella for the pancakes/waffles/crepes but thats personal choice. My only criticism is the buffet food wasn't kept hot enough, it... More 

Helpful?
Thank UK_SP
Melbourne, Australia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Spice Market Buffet is a must with a wide range of foods . Each section serving specialities of the region including western cuisine.

Helpful?
Thank tbg166
San Francisco, California
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The food was way off. The satay we ordered were tough and dry. The laksa noodle is so over cooked ad I only have one bite.............. sorry, I have to say I was very disappointed. We were there at 2 pm.

Helpful?
Thank Frank L
Singapore, Singapore
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 weeks ago

This is definitely one of the best hotels on the island and fulfills pretty much all you would expect from a 5 star hotel.

Helpful?
1 Thank alvinleereviews
Sheffield, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 20 March 2017

Great hotel, drinks are a little expensive but we expected to pay more in the hotel. The staff are very helpful, nothing is too much trouble for them. The pool is clean and the water warm. Had a great holiday, we needed to relax and this hotel is definitely the place to do it. Our room overlooked the pool and... More 

Helpful?
Thank Kathryn E
Hong Kong
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 14 March 2017

Food was good, service was outstanding. Although we did not venture out, we felt that hotel food was nice enough.

Helpful?
Thank aussierulesHongKong

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Chinese, Asian, Seafood, Vegetarian Friendly, Halal, Gluten Free Options
Meals
Lunch, Dinner, Breakfast
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Validated Parking, Valet Parking
Good for
Kids, Business meetings, Child-friendly, View, Bar Scene, Groups, Local cuisine, Special Occasion Dining, Romantic
Location and Contact Information
  • Address: Jalan Batu Ferringi, Penang Island 11100, Malaysia
  • Location: Asia  >  Malaysia  >  Penang  >  Penang Island
  • Phone Number: (60 4) 888 8888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shangri-La Rasa Sayang and other visitors
6 questions
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Questions? Get answers from Shangri-La Rasa Sayang staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?