We frequently choose restaurants based on TripAdvisor, but the “best restaurant of island” for this place are not real. When someone delivers negative comments, they are responded with personal, aggressive, and incompetent responses, sometimes with a hint of dishonesty. This isn't a restaurant; it's more...of a backpacker's camp with a pool where guests swim with glass cups in hand. Our meals didn't arrive at the same time, and what we did get was disappointing. Even they can’t do a fries correctly.We were fortunate not to become ill as a result of it, for which I am grateful. The atmosphere is likewise unappealing; there is none. We couldn't figure out where we are, because the items we showed the server were not on the menu, despite what we'd seen on TripAdvisor. We were concerned that if this was the nicest restaurant on the island, what would the others be like? Fortunately, we discovered some fantastic locations after our awful experience. I recommend Mowies Restaurant, PokeGiliAir, Mama Pizzeria, and many other nice establishments to visitors visiting Gili Air, but AVOID THIS ONE!
Dear restaurant!
You have a lot to learn about cooking, service, and taste. I'm not going to bother reading your “professional” comments, which you frequently supply, because what I ate and what I seen speak for themselves; responding won't change that.
I'd want to address individuals that utilize this platform as well: it's not worth coming here. I think , guests after least 5-6 beers in, and in a less-than-coherent state provide 5-star reviews. I just want realistic rating , so I can avoid places like this was. Criticism should not be treated in this way. Concentrate on that audience and let go of the restaurant concept because you can't cook, and the tone of your comments demonstrates that you don't learn from feedback, but rather dismiss it defensively, not valuing the guest and their true experience."More