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Hard Rock Cafe

Certificate of Excellence
$$ - $$$
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Rotunda do Istmo, City of Dreams, Cotai Strip, Macau, China
85328824660
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547 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Level Contributor
37 reviews
11 restaurant reviews
4 of 5 bubbles Reviewed yesterday NEW via mobile

Good place .. very good burgers with enough portion. Ambience is also very good .. but bit expensive..

Helpful?
Thank rinogeorge
Level Contributor
11 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW

I like to visit to Hard Rock Cafe each countries. They have some original dishes of each countries. I'm enjoying to find those food in other countries. Most of staff in each countries are so friendly. can enjoy eating their food.

Helpful?
Thank Dokistar
Edinburgh, United Kingdom
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

Not great food or prices here. Considering the cafes south eastern waitresses and waiters for low salarys i would expect either lower prices or better quality food. No disrepect to the actual staff who are the best part apart the whole experience and are friendly and efficient. This is a management and corporate problem, such a pity that HRC has... More 

Helpful?
Thank Mark34567
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time in writing this review. We are sorry to hear that the food and price is not to your liking and we assure you that we maintain Hard Rock Cafe quality standards and our products are competitively priced based on industry market. Our team is composed of qualified individuals that upholds Hard Rock Cafe principles... More 

Level Contributor
121 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Great choice if you suddenly have an American food attack. I am particularly fond of the burgers and the nachos and the entrees. Deco, ambience and staff service is what you would expect from all Hard Rocks - very very good and friendly....

Helpful?
Thank Nn3388
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review and the recommendation. Happy to know we met your expectations of the brand. Looking forward on your next visit with us or in any Hard Rock Cafe worldwide. Cheers. More 

Singapore, Singapore
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I could have given 5 stars but most sizes for Asians at.the Rockshop are out for stock. Anyway, the food was awesome and the service was excellent, very friendly staffs.

Helpful?
Thank RBM21
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review and the visit. Happy to know you had an excellent dining experience with us. We appreciate your feedback regarding Rockshop and will do our best to replenish our stocks. Looking forward in welcoming you back in Hard Rock Cafe Macau. Cheers. More 

Australia
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

What a night we had rocking away into the night, the Band was fantastic everyone was up dancing. The entrance to The Hard Rock is incredible as you go up the escalator, hundreds of drumsticks make a display which leads you into the collection of memorabilia. The seating was very good.

Helpful?
Thank Rosemary S
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for an excellent review. Happy to know you had a blast that night. Looking forward on your next visit. Cheers. More 

Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago via mobile

It is what one would expect from a Hard Rock. Macau has it all. Good Western food, cold beer, super service, great music and themed decoration. They had a special promo to take away HR grasses. Kids loved it.

Helpful?
Thank Leandro R
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review. Great to hear we met your expectation of the brand. Looking forward in welcoming you back in Macau or in any Hard Rock Cafe worldwide. Cheers. More 

Nashua, New Hampshire
Level Contributor
45 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

food was OK but very overpriced. Need to understand why a burger is so expensive just to be in that environment. The fries were very cold which was a disappointment.

Helpful?
Thank captew
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review. We are so sorry for the not so standard quality food you were served on your last visit. We value your feedback and we wish to follow up with you. Kindly email me at roland@vtijs.com and I hope hear from you soon. Once again, we are sorry for the experience and grateful to you for... More 

Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

You know exactly what you are getting with Hard Rock Cafe. Food and service were both good and very American.

Helpful?
Thank Megan M
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you so much for the review and your commendation of the brand. Looking forward in welcoming you back here in Macau or in any Hard Rock Cafe worldwide. Cheers. More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

I went to Hard Rock Cafe to get a big burger, however the burger had nothing special, meat was overcooked and place was noisy (sound of the band was way too high). Staff was friendly and caring

Helpful?
Thank CyrilHK
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for review and the visit. We are sorry for the overcooked burger, we value your feedback and if you wish to share more of your experience, kindly email me at roland@vtijs.com. Hope you could visit us again and give us the opportunity to make it right for you. Sincerely. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar, Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Groups, Special Occasion Dining, Bar Scene
Location and Contact Information
  • Address: Rotunda do Istmo, City of Dreams, Cotai Strip, Macau, China
  • Location: Asia  >  China  >  Macau
  • Phone Number: 85328824660
Description
Hard Rock Cafe is the only place in Macau to enjoy authentic American food with live music and precious rock ‘n’ roll memorabilia. Guests of Hard Rock Cafe Macau can enjoy fresh, high-quality American-style menu items as well as regional favorites. In addition to food, Hard Rock Cafe’s extensive, award-winning drink menu includes signature favorites, aromatic coffees and cocktails.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?