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Muffin Break

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Cafe, New Zealand
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Kiosk 1, Coastlands Shopping Town, Paraparaumu, New Zealand, Paraparaumu 5032, New Zealand
+64 4-297 2626
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Hastings, New Zealand
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 February 2017

Went here Sat at 10.15. Looked to be lot of staff but they were so dis-organised the service didnt flow there should have been one person taking the orders not 4 then they were trying to place the trays for waiting orders on the overly cluttered counter. the staff were doing a lot of talking amongst themselves where there was... More 

Helpful?
Thank geri162
Wellington, New Zealand
Level Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 5 February 2017

I do not like the food here...at all Very disappointing coffee, service OK The food is not to my taste at all

Helpful?
Thank cleancuisine
Blenheim, New Zealand
Level Contributor
225 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

A long queue at Lunchtime usually indicates good coffee and food. Was worth the wait for both - fresh sandwich and perfect coffee.

Helpful?
Thank CFD20
Shirley B, Owner at Muffin Break, responded to this review

Thank you for your feedback. I will pass a well done onto the team! More 

South Island, New Zealand
Level Contributor
257 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed 9 October 2016 via mobile

Had breakfast. Got the special that looked so good on the poster. You get the small coffee. Extra if you want bigger. Ok muffin. You can choose from those only. Others are extra. So the toasted sandwich photo. Toast bread looked lovely. Haha. Thin bread. Flattened so much the fillings are pushed out onto the plate. I will never go... More 

Helpful?
Thank OVERSZ
Shirley B, Owner at Muffin Break, responded to this review

Very sorry to hear that your visit did not go well. Yes there is an offer for a small coffee, any of the regular muffins, and a choice of toastie for $10.90. There should have been at least 6 muffins to choose from. All are made fresh every day. You can upgrade from a small coffee to a regular for... More 

Hastings
Level Contributor
128 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 18 September 2016 via mobile

This has to have been the worst customer service I have ever experienced. Four teenage female staff on a Sunday morning, more interested in joking and chatting with each other than providing good customer service. No smiles, no good morning. 10 minute wait for a take away coffee with no other customers. Really letting the franchisee down. Nice coffee though.

Helpful?
Thank Antarisha
Shirley B, Owner at Muffin Break, responded to this review

Thank you for your feedback. I have spoken to the team and informed them of the importance of delivering good customer service in a polite and welcoming manner. Shirley Buxton Muffin Break, Coastlands More 

Oamaru, New Zealand
Level Contributor
208 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 25 May 2016

What is it with Muffin Break staff. This is the 3rd franchise we've been to this month and all fail to smile and engage the customer? Can everyone be that sad? They might need to upskill and get an injection of enthusiasm.

Helpful?
Thank TwoTravellers34
Tauranga, New Zealand
Level Contributor
238 reviews
173 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 20 February 2016

The service was okay and they were quite busy when I visited. However the hot chocolate was just an average drink that you might find in numerous places. Quite a lot of foam followed by a weak milk brew. They had plenty of cabinet food on offer, though nothing really appealed to my tastebuds.

Helpful?
Thank TeamIan
Wellington, New Zealand
Level Contributor
185 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 7 January 2016

We went here for coffee. We're so glad we tried the Tiramisu! I can say that it's one of the best I've ever tasted. I"m willing to go for a long drive to have a taste again. Coffee and service were very good too!

Helpful?
1 Thank TAROTZAMM
Wellington, New Zealand
Level Contributor
46 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 26 December 2014

The $9.90 option toasted sandwich muffin and hot drink is great value for money. Sometimes the muffins can be a little bland depending on choice.

Helpful?
1 Thank Elliekg
Palmerston North, New Zealand
Level Contributor
117 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

We stopped here for lunch on the way back from Wellington and it was very busy but it still did not take long to get served.Found a table ok and even though they were quite busy still had the coffee's quite quick and with the muffin was really nice.

Helpful?
1 Thank Robert R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Cafe, New Zealand
Meals
Lunch, Brunch
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: Kiosk 1, Coastlands Shopping Town, Paraparaumu, New Zealand, Paraparaumu 5032, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Greater Wellington  >  Kapiti Coast  >  Paraparaumu
  • Phone Number: +64 4-297 2626

Questions & Answers

Questions? Get answers from Muffin Break staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?