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The Swan

Certificate of Excellence
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35 Swan Street, West Malling ME19 6JU, England
+44 1732 521910
10:00 - 22:00
Closed now
All hours
Sun - Sat 10:00 - 22:00
More Info
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616 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Level Contributor
193 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I visited here with two friends for lunch. The seating is around the edge of the room and we sat in a lovely comfortable booth. Choosing our orders proved difficult as the choices were varied and interesting. We all chose the whipped goats cheese, roasted beets and walnuts with a grapefruit dressing. This, accompanied by fresh bread and butter was... More 

Thank Jo K
Bristol, United Kingdom
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We were in the front room which was full and so loud we couldn't hear each other speak which was a shame. Overall the food was good. Crispy duck egg and salmon roulade to start - only small complaint was that the roulade was very cold so obviously just out of the fridge. Mains were cod with a (non-crusty) herb... More 

Thank ND74
Hockley, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Went for lunch, 3 people, great athmosphere, relaxed and quality feel. Service was great and the food was outstanding. Would recommend a visit.

Thank Marc C
Tonbridge, United Kingdom
Level Contributor
65 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Had lunch here today and what a treat. Great food, great atmosphere and very good staff. The food was excellent, we will definately be coming back to this restaurant.

Thank Stephen B
Level Contributor
56 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We enjoyed a lovely meal here for my boyfriend's birthday. The food was absolutely fantastic, the service friendly and attentive and the place has a wonderful atmosphere. We'll definitely be back again.

Thank Emma K
David B, General Manager at The Swan, responded to this review

Dear Emma, Thank you for your review, I was delighted to read that you enjoyed your boyfriend’s birthday celebrations with us and then came back for lunch! As I mention in many of my replies I will ensure everyone is made aware of your compliments as it keeps staff morale high to know that customers leave the site feeling so... More 

Level Contributor
53 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I went for lunch for my birthday and booked with very short notice and lucky to get a table. The service is good staff are very professional and friendly. The restaurant looks good the setting inside is great. There is no parking but there is a car park behind Tesco which is a 1 minute walk. I loved my meal... More 

Thank Debbienics
David B, General Manager at The Swan, responded to this review

Dear Debbie, Thank you for writing a review following your birthday lunch with us, I appreciate you doing so. I was very pleased to read that you enjoyed your birthday lunch however I was then disappointed to see that your Mother and Boyfriend were not so keen on their meal. Whilst I fully understand their reluctance in not wanting to... More 

Sevenoaks, England, United Kingdom
Level Contributor
24 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We had my husbands 60th birthday celebration with family and friends. We had a lovely evening. We felt totally spoiled! We started with cocktails (very slow) but good. The food was exceptional the staff were very attentive, it's expensive, but worth every penny. A great setting for a special event.

Thank Jenny H
David B, General Manager at The Swan, responded to this review

Dear Jenny, Thank you for taking the time to write a review, I greatly appreciate it and I am delighted that you chose to celebrate such an important occasion with us. I am sorry the cocktails were slow in coming – freshly made cocktails can take a little time to create especially for larger groups, however I am delighted they... More 

Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

What a gem. This restaurant oozes service and great food. Very professional. Not rushed but not lax. Just right! Ross, our main contact, was everything front of house should be, calm, polite, knowledgeable and above all brilliant. We had the set menu which was surprisingly inclusive and excellent value. Well done Swan for the high quality of all your staff... More 

Thank alpskibunny
David B, General Manager at The Swan, responded to this review

Dear Sir/Madam, Thank you very much for your review, I appreciate you taking the time to write about your experience with us. Ross is highly delighted that you enjoyed yourselves and he loves the word “brilliant”! We might not hear the end of it! I will make all our staff aware of your comments as it gives everyone a boost... More 

Brenchley, United Kingdom
1 review
4 of 5 bubbles Reviewed 3 weeks ago via mobile

The swan is totally amazing in every single way quality service quality food quality staff quality restaurant and bar just amazing in every single way and Lyndsey Edwards was just perfect and looked after us like royalty from start to finish thank you so much for the most amazing and beautiful experience you the swan couldn't have made it any... More 

Thank jasonjarvis2
David B, General Manager at The Swan, responded to this review

Dear Mr Jarvis, Thank you very much for such a glowing review, Lyndsey was so pleased to see her name appear via the medium of the world wide web. She considers herself almost famous now and is currently looking for an agent to represent her. We are delighted that your dining experience with us was infused with so much quality... More 

Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This restaurant is expensive but has the most delicious food I've ever had! It's great for families with older children, as they are not the type of restaurant to offer your little ones colouring stuff. Great for couples too and meet ups with friends. I've been about four times to this place and never been disappointed with the service or... More 

Thank Phillipa C
David B, General Manager at The Swan, responded to this review

Dear Phillipa, Thank you for taking the time to review us, we do appreciate constructive feedback. We do pride ourselves on welcoming families and we’ll let you into a secret – we do have colouring stuff for little peeps! I shall ensure the Chefs are made aware of your kind comments about the food. I am delighted each visit has... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$13 - US$75
European, British, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining
Good for
Romantic, Business meetings, Bar Scene, Special Occasion Dining, Groups, Local cuisine, Child-friendly
Open Hours
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
Location and Contact Information
  • Address: 35 Swan Street, West Malling ME19 6JU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  West Malling
  • Phone Number: +44 1732 521910

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Swan and other visitors
1 question
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1 month ago

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Questions? Get answers from The Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?