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Sugar & Spice Patisserie

U 3 189 Lakeside Dr, Joondalup, Western Australia 6027, Australia
+61 8 9301 2209
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Overview
  • Excellent17%
  • Very good17%
  • Average14%
  • Poor20%
  • Terrible32%
4 Jan 2018
“Coffee and cake”
18 Aug 2017
“Confusing”
Closed
All hours
CUISINES
Cafe
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
U 3 189 Lakeside Dr, Joondalup, Western Australia 6027, Australia
All Details
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1 - 10 of 35 reviews

Reviewed 2 weeks ago

I can't believe this is still happening in this day and age.... Poor Management Poor service delivered by the MANAGER - shirley, sheryl, s-head (whatever your name is S...) Name calling the customers How could a cake ordered in December for February was not ready...More

Thank Lady_Wong
Reviewed 2 weeks ago via mobile

I ordered a custom cake for my daughter's 2nd birthday in December, with a pick up date in February. The day before pick up we gave the store a courtesy call to see if everything was still on track as we had ordered so far...More

Thank Michelle D
Reviewed 2 weeks ago via mobile

Visited here for breakfast- ordered a salmon bagel, pepper steak pie and an almond croissant. All three were clearly not fresh and had probably been sitting in the fridge for at least a couple days. The bagel bread was stale, there was no steak or...More

Thank jessie20151
Reviewed 5 January 2018 via mobile

We called in yesterday for afternoon tea at their newer store in Lakeside Shopping Centre. It is most unfortunate that the cakes seem to be a little stale (I had a lemon meringue pie) I went to scoop off the meringue only to find the...More

Thank Liztrippingout
Reviewed 17 December 2017

Yesterday I went to Sugar and Spice for an enjoyable coffee and food with my sister. The Staff were hopeless in every aspect. Coffee was cold, when it eventually arrived after my sister had her tea delivered roughly 10 mins earlier. No customer service in...More

Thank Karen K
Reviewed 25 November 2017 via mobile

I was greeted with ‘whatda ya want’. It went downhill from there. After being interrupted a couple more times while placing my very complex order - takeaway latte, I had no expectations the coffee would be any good. I was right. It was awful. Tasted...More

Thank semperservice
Reviewed 19 August 2017 via mobile

Came 30 mins before closing time but it was all packed up and we felt rushed. Customer service was ok, nothing special and definitely not very warm. We had a few pastries and they were ok. The vibe of this place has changed, it didn't...More

1  Thank Andrew M
Reviewed 19 July 2017

Picked up an almond croissant for morning tea. Stale. I think it has been sitting the fridge for a few days.If I pay a premium price ($5.10), I expect a premium product. A boulangerie/pastisserie in France (or in Sydney or Melbourne) takes pride in fresh...More

1  Thank emeriknicholas
Reviewed 22 June 2017 via mobile

Came for a peaceful lunch after caring for my grandson all morning. Ordered turkey wrap, it came out burnt and inedible. I was given a refund, no apology, but refused an alternative. As I already had my coffee and tart waiting I had to stay....More

1  Thank Sky B
Reviewed 11 April 2017

once we got it,it was lovely, quiche light and warm, fresh salad, worth waiting for, no complaints about food just service

Thank carole h
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast
Restaurant features
Seating, Takeout, Wheelchair Accessible
Open Hours
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 4:00 PM
Location and Contact Information
  • Address: U 3 189 Lakeside Dr, Joondalup, Western Australia 6027, Australia
  • Location: South Pacific  >  Australia  >  Western Australia  >  Greater Perth  >  Joondalup
  • Phone Number: +61 8 9301 2209
  • E-mail
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