Visited last night unfortunately service not as good as had in the past. Food good. Cheese board excellent but couldn't eat all
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We booked out Christmas meal here as we enjoyed it last year, what a let down. The two waitresses were rushed off there feet, the meal took forever to arrive,three of our party opted for Lamb stew with dumplings, alas no dumplings to be found , the chef said they were small dumplings, so small they couldn't be found. For... More
I went in with a small group of friends on a Sunday in October. We didn't have "Sunday lunch" but had other food from the menu. The food was excellent, as was the service. All of the staff we interacted with were really friendly and also let us borrow a couple of packs of cards to play whilst we were... More
Hello, How lovely to read to your fantastic review, we truly do appreciate you taking the time to write your comments. Whilst I see it was October you came to visit us, we do hope to see you again sometime in the not too distant future, you never know you might even want to play another game of cards whilst... More
We were staying close by and an old menu had been left in our accommodation which had some very inviting dishes on it. The reality on the evening we went was completely the opposite. The dinner menu was so boring and uninteresting it was quite difficult to chose as nothing appealed. I had a very over cooked liver dish. Our... More
Hello, Thank you for writing your review, albeit a not glowing one. I'm not sure when it was you say you came in so I cannot, at this stage, comment on what happened that day though I do understand, from discussing with the lady who I know you stayed with whom I know very well, you stayed with them from... More
Went to lunch in the nice out of the way, quiet pub/restaurant. Was pleasantly surprised with the warm surroundings and cheerful staff on such a cold and windy day. Would put the prices as cheap to mid-range with a nice selection and all served on piping hot plates and opulent portions. So good I will definitely be returning to sample... More
Hello, What a lovely review! Thank you so much for taking time to write your comments which, I'd like to say, we truly do appreciate. I see your daughter's birthday is forthcoming and that you've put us on the shortlist, fingers crossed we'll be the one you pick to celebrate this wonderful occasion. The meals you had are from our... More
Went to this Pub as Sunday Menu is not solely Roast Meats. Chose Haddock with veg and new potatoes and also Lamb Hotpot with veg. Both priced at £11. Haddock was OK but new potatoes were unpleasant and either old or of poor quality. The Hot pot was most unsatisfactory; the lamb was tasteless and tough, the gravy watery and... More
Hello, Thank you for taking the time to write your review, albeit not one that I enjoy reading. Whilst I was around yesterday I believe when you came up to pay I was with one of our other customers and it was only when you'd left the building I was made aware of the situation. I have to be honest... More
Since my last review some great improvements have been made. We've been back several times and the speed and quality (friendliness) of service has definitely improved. Apart from the odd little blip, the quality of the food has always been good. And so, with an inviting log fire, some good ales, well-priced wines and a restaurant to match I am... More
Hello again, I'm so pleased we've "stepped up to the plate" excuse the pun, insofar that we've improved on everything, going back to how it once was here. What with myself and David helping out on several shifts this, we feel, has helped the situation plus one or two of our staff (who we felt let us down) have departed,... More
So pleased that Botolphs is back up to standard - this was our first visit since some very indifferent experiences last December & January. The food, service and the atmosphere were first class. Hope it continues.
Hello, It was lovely seeing you both here last Sunday for lunch. I am pleased you decided to come back again and that we didn't let you down. You know, it goes without saying, I was upset you had a bad experience before, but am delighted to know we've stepped back up to the plate, please excuse the pun. I... More
3 of us a very nice Sunday roast here, on offer was turkey and lamb really tasty, nice roast potatoes, mixed veg, with delicious cauliflower cheese. The chilean wine was lovely as was the Hophead bitter on offer. With good service and a friendly owner it was a very nice day.
Hello, Thank you for taking time to write these kind words about your visit here last Sunday. I'm so pleased you had a good lunch here,, I enjoyed chatting with you all at the bar, both before you sat down for your meal and afterwards too. I will pass your comments on to my lovely staff about the delicious food... More
After waiting for over an hour for our food to arrive at the table we discovered that the food was of poor quality and unedible. We informed the staff about the poor quality of the food served who kindly removed the main courses from our bill and asked us if we wished for desert. Well they couldn't even get that... More
Hello, Thank you for writing your candid review regarding your recent visit here on our American themed evening on Saturday 8 November. Having spoken now to all the staff (individually) who worked that evening, we are now in a position to comment on your report. We understand you rang around 20 minutes before to see if we had a table... More
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