Well arrived after along flight yesterday afternoon from the uk. Quick transfer from airport no other hotel drop offs ,greeted with cold flannel and champagne xellent. Smooth check in and taken on golf cart to room given all relavent info on way , so far very impressed. Room category we booked was garden view non preferred. We here to celebrate our 29th anniversary and i had emailed beforehand room request ie higher floor ect. Well taken to room and blown away room 2325 stunning seaview indoor outdoor jacuzzi great loctation and believe we may have been upgrade to preferred, champagne waiting banner on door loving it. Went to the italian restaurant for a meal last night ,setting, food, service drinks ambience all fantastic ,then fire show down by pool area great . Been to two excellence resorts erc here in m3xico and epc in dom rep and so far this place is every bit as good .loving it .