We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

FPM- Excellence Club entrance

TORONTO
Level Contributor
261 posts
56 reviews
Save Topic
FPM- Excellence Club entrance

Hello,

If I recall correctly, the front door to the excellence club opened by "swiping" your room key on the reader. Our friends are staying in a Club room in building 5. Will their key work in building 6 and vice versa? In our past 2 stays at the Finest, we never ventured over to the Finest Club. This upcoming trip will give us a reason to do so.

I know we can always just have them walk the path to the back via the Seaside bar area, but was just wondering out loud on the key entrance.

Its too bad we couldn't have gotten them a room in 6 with us instead of 5. All of the Canadian travel discount/package sites , including Expedia had no inventory available during that time period for the Excellence Club. Checking on the Finest website there is inventory, so not sure why it wasn't offered. Anyway, no big deal, and who knows maybe they will offer an "exchange" upon arrival. It would suck for a family to lose out on a Finest Club room taken by 2 adults who would rather be in the Excellence Club anyway.

Thanks

Playa Mujeres Trips and Tours
Zipline & Aerial Adventure Parks, Scuba & Snorkeling
3 replies to this topic
Chester, United...
Level Contributor
60,747 posts
71 reviews
Save Reply
1. Re: FPM- Excellence Club entrance

It should do as the EC Lounge and Bistro are open to all Club guests, including adults in the Finest Club

Your friends may want to contact the property now to see if they can move to their booking to the EC

Pennsylvania
Level Contributor
3,096 posts
6 reviews
Save Reply
2. Re: FPM- Excellence Club entrance

Yes, their key will get them into building 6. It may have been that the vendors did not have availability because of their allotted inventory. They can ask to be moved when they arrive assuming there is still availability.

Edited: 05 November 2017, 22:22
Pennsylvania
Level Contributor
3,096 posts
6 reviews
Save Reply
3. Re: FPM- Excellence Club entrance

Let me add that, when you book your holiday through a vendor and not directly through the Excellence/Finest Resort website, any changes to your reservation have to made through the vendor. If you booked directly with the Excellence/Finest website, you can call their 800 number and discuss your request. It isn’t unusual for a vendor to not have rooms available in a certain category while the rooms are showing available on the resort website.

Reply to: FPM- Excellence Club entrance
Get notified by e-mail when a reply is posted