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Just got back from La Toc

Arizona
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43 posts
21 reviews
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Just got back from La Toc

We just got back from La Toc and it was great. If anyone has any questions...ask away!

MN
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171 posts
17 reviews
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1. Re: Just got back from La Toc

My husband wants to know if they have a soft serve ice cream machine. They have one at SGR and he visited it many times. Can't wait to go to La Toc, but not until March. Thanks!

Arizona
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43 posts
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2. Re: Just got back from La Toc

Babs,

I didn't see one anywhere but honestly I wasn't looking. Thinking back I didn't see anyone with ice cream and don't remember seeing it at the buffet. They do have ice cream for desert though.

Philadelphia...
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3. Re: Just got back from La Toc

Is there anything in particular you suggest packing? Are there any activities you especially enjoyed?

Wisconsin
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112 posts
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4. Re: Just got back from La Toc

I have seen a lot of bad reviews lately...is the service really bad? I know there will always be people that have bad reviews, but seems like there is a lot recently.

Kitchener Ontario
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2,047 posts
69 reviews
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5. Re: Just got back from La Toc

Here right now. Service is slow, more than normal. Ate at Armondos and took 1.5 hrs without dessert. Another couple actually complained for us after waiting almost 30 min after being seated. Only did buffet and Cricketeers which was a lot of fun.

Butler service is not very good. Lucky to see ours 1 time per day and thats if I call. Some are happy with theres but more complain than are happy. Maybe try Le Piton restuarant tonight. Gordens so far not available but will keep trying - may have to go directly yo the main butler office.

Got here Nov 23rd and fair amount of rain. Scattered sun but drinks are good :-)

Toronto, Canada
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5 posts
20 reviews
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6. Re: Just got back from La Toc

We put a deposit down for end of January but it's fully refundable before December 14.

There are a few concerns that we have and hopefully you can help.

- resort is tired

- beach is small and water is rough

- long wait at the restaurants

Rendezous next door has a promotion and do you know how that premises is compared to La Toc?

If you had been to the other Sandals, would you have picked the other two instead of La Toc?

Thank you in advance

Edited: 26 November 2013, 03:29
St. Lucia
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for St. Lucia
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13,764 posts
10 reviews
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7. Re: Just got back from La Toc

We just spent a week at the end of Oct, early Nov and had a great time. Service was fine for us - only one night where the service was pretty bad and we just wanted out (that was at La Toc restaurant - simply wasn't good at all. Others had better experiences during the week).

Food was good for what we had - not gourmet obviously, it is an AI resort. But ranged from fine to very good. Gordon's was excellent, and you can dine there whether you have butler level rooms or not, it's just a small extra fee. Service was pretty good all around, with excellent by the main pool from George and Bianca, to relatively slow (Caribbean time) in Neptunes and everything in between. Fastest meal we had was at Armando's for dinner - 30 minutes from placing order to done, including antipasti bar, soup, salad and main - the table for 2 did not hold all the food, and they did not pace bringing things out based on when we were finished with previous course. Weird.

Pools were great, main activity pool, Piton pool and Sunset Bluff pool. We never had a problem getting a chair at any of them, and we don't go to the pool till about 12/1pm. If there were towels on the chairs, and no one around, and nothing on the chairs at all, we had no problems removing the old towels and setting up camp - and never had anyone come back with a problem. You can tell when the chairs are empty - just move the towels or ask the pool guys to clean them up. Beach - same thing. Never had a problem getting a clamshell and 2 chairs for shade, and not bothered by locals on the beach at all - it's their (our) country, and all beaches are public - it's the law. If you didn't want what a guy was selling, just say no, they will leave you alone. Beach service was fairly decent, sometimes took a while, but so what - we're on vacation.

Yes, there are some dated areas and some things that could use refreshing, and yes there are some great areas also. Groundskeeping was ongoing, housekeeping was always spot on for us, room had a slow leak by the toilet - apparently it was going to need the marble to be taken up and fixed underneath - so not possible while we were there, no big deal, an extra bath mat took care of the problem.

Beach is lovely, plenty wide enough for chairs, etc (at least in our opinion) and sea conditions when we were there were pretty calm - lots of stand-up paddle boarders, kayakers, swimmers, etc. Seas can be rough at times - it is the open ocean. You can always take the shuttle to the Grande for all their water activities. Overall, the Grande has a "better" beach as it is on a protected bay, so very calm always.

We have stayed at all 3 Sandals on St. Lucia, and some in Jamaica, and La Toc is our favorite overall for the atmosphere, dining options and the different views and areas all around the property.

Of the adults only AIs on St. Lucia, Rendezvous is actually our favorite. It is smaller and beautiful, with excellent service, great food and a long stretch of beach with very calm waters (usually), lovely views, great rooms, etc. And exchange privileges with LeSport (although you normally have to provide your own transportation).

They are all different, and each has pluses and minuses - good luck on your decision, I'm sure you'd be happy with any of them!

PS: @ BabsMN: no soft serve ice cream machines. Ice cream and toppings are available at the lunch buffet, and ice cream was a dessert option at several dining spots.

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Courtice, Canada
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8 posts
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8. Re: Just got back from La Toc

What kinds of "premium" alcohol did you see there? Did you happen to notice if Cricketer's pub has additional brands of beer? I've seen a few reviews that mentioned they had a selection of English beers including Newcastle Brown Ale, but I haven't seen anything about it lately so I didn't know.

Would you go back? We are going Dec 10-17th. Hopefully the service is good at that point as the negative reviews lately are kind of scaring me.

Thanks so much!

Courtice, Canada
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9. Re: Just got back from La Toc

Oh and did you have a butler? How was the butler service? And were there any special nights (white night, etc)?

Thanks again!

St. Lucia
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for St. Lucia
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10. Re: Just got back from La Toc

Yes, Cricketers has several brands including Guinness Extra foreign stout, Newcastle, Bass, and something else I don't remember. Good wings, and other bar snacks.

Premium brands included Crown, Beam, Jack, Hennessy, Finlandia, several rums (although no local rum, which I like much better than Appleton), etc. No problems on strength of drinks - ask George by the main pool for his daily specials- some wicked specials there!

Yes, we had butler service, and the service was alright. We ask for very little and they took care of it. Couldn't save seats for us as we don't head to pool or beach till later than their hours, but made no difference. Did have a cooler with beers brought over a few times, and had some snacks we wanted in the room every afternoon, which they arranged. Took care of booking our spa treatment for us, and some restaurants ahead of time (messed up the times/dates, so had to re-book anyways once we arrived, but not a big deal). Did not bother with getting escorted to dinner - we knew where the places were! Seemed to make no difference on where tables were located either way. Nothing special was done in our rooms for anniversary or birthday - no cake or flowers, no bubble baths, etc. Not a big deal, but a bit of a letdown, as the other times/resorts, our butlers have always been over the top with those things. We mainly do butler rooms for the larger rooms, in-room bar and room service - the actual butler services are incidental to us. We had full size, liter bottles of Dewars, Appleton, Campari, Finlandia, Tanqueray, and Tia Maria in the room plus sparkling wine, red and white wine, beers, coke, sprite, water, and tonic. Next time around (either Feb or again in Oct) we will probably opt for Concierge/Club level so we still have the bar and room service, but the butlers are incidental to us. We'll see. And yes, we will be back to La Toc, probably sooner rather than later as we did have a great time. The resort was booked solid when we were there and we still had chairs, towels, good service and a great time!

As long as you're not the type to sweat the small, normal stuff (bugs in a rainforest, or Caribbean-time service sometimes, occasionally getting an order wrong, etc) then you'll have a great time!