I am currently on holiday on this park and to be honest I really wish I hadn't bothered the only positive is the area that this park is situated in after posting my thoughts on trip advisor last night I visited reception this morning and asked to speak to a manager and I was I formed by the reception manager ??? That she was off today and no other manager on park this shocked me as one manager for a 'big lively park' I asked for a contact no after telling her my many complaints and told to return tomorrow or speak to head office ( I will be doing both) I asked to speak to Mr Jennings or post replies to comments advising people that they should raise concerns at the time and not available !!!!! To top it off the ents staff tonight asked that people leave there positive comments on trip advisor which I felt very awkward to be honest. I will be making a complaint tomorrow with a hope tips gets resolved. Just wondered how people had felt at this park as massive difference in comments ???
One very unhappy holiday maker