Hi. Has anyone else been having trouble booking flights online with Vietnam Airlines recently? Once I get to the payment page, it just comes up with error and to check with my bank. I have checked with them and there is no problem. I found an old thread from a few years ago where people were having the same problem. I wondered if anyone else has had problems more recently. I contacted Vietnam Airlines online and they admitted to having a problem and said it would be fixed but this was 2 months ago. It seems to be with the CCV number.
It does not seem to affect everyone. My daughter was able to book some of our domestic flights from England no problem. But now I need to book flights to Phu Quoc and our daughter will not be joining us. The person pruchasing the tickets via credit card has to be one of the passengers. I have thought of risking it and waiting until we arrive in Vietnam. However, one of our flights is connecting to an International flight so we really need a particular time. Is there a Vietnam Airline office in HCMC? Can I just go in and book with them? Any ideas would be appreciated. It is very frustrating. Cheers Kiwi