I'm starting to visit Kenya regularly (once/twice a year) and last I was there in Feb I managed to get a Safari com SIM from JKIA with data since this is something I need when there. I was extremely happy with the coverage, signal and cost.
When it was being set up I was advised that the sim card will expire after a few months of no-use and I'm now reaching that point. I was also told that I can keep it activated by topping a minimal amount on it which will renew it for another few months. As I'll be going back in a couple of months I'm trying to figure out how I can top it up online? Doing a balance check says it will expire in a couple of weeks time so I'm guessing I'm still in time (although I'm unable to call the SIM - I'm guessing because there's not enough credit).
With that in mind:
- Any pointers as to how I can top up online? I thought it was going to be easy but got a bit lost :)
- If topping up fails and I'll need to get a new SIM, does anyone have any idea on what sort of opening hours the Safaricom shop at JKIA runs at? Last time I just got out of Terminal 1E, crossed the road into the covered car park, and turned right (not sure if there's other safaricom shops at JKIA?) but I arrived there at 7:30pm, this time I'll arrive there after 10:00pm so not sure if it'll still be open.
I did try to look this stuff online but it got a bit confusing quickly.
Thank you in advance for any help! :)