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“First travel by E190”
Review of Mandarin Airlines


Reviewed 28 September 2016

I was first traveled by E190, the aircraft was small, it was the smallest in the Hong Kong International Airport, the weather was not that good, and the aircraft was quite small, there was turbulence during the flight, no hot drink could be served, and the feel was just like riding with a roller coaster, but the service was not very bad; flight has been changed to use 737-800 afterward, and I think passengers would be more comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Wai Leung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 13 reviews

Reviewed 26 September 2016 via mobile

Ground staff at HKG and RMQ are helpful and friendly...help us get the comfy seats and follow up my special meal even our return flight had been changed within short notice

Inflight: seats are clean and have enough space

Cabin crews are same helpful as ground staff as well as very efficient

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank cancer1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile

Flight number - AE391
Date: 11th June 2016

Flying from Sung Shan Airport (Taipei) to Taitung which was a pretty short flight.

The flight attendant was extremely friendly and attentive, she could speak both Mandarin (local language) and a bit of English, I was in emergency seating and received a thorough safety briefing both in Mandarin and English. The flight was smooth, comfortable and on time, light refreshments were also provided.

My first time using Mandarin Airlines but it won't be the last.

Thank you for a pleasant flight in Taiwan.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank FREEDOM0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jasonabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017
Google Translation

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ozzy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC