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“Iceland Trip”
Review of Icelandair


Reviewed 2 April 2018

Iceland Air is "fine". There are no bells and whistles but they are very efficient in boarding all the passengers. Although it is an overnight flight, the only option for food is to bring your own or purchase their options. Same on the return. We did comment that we did have a female pilot - best takeoff and landing. The overall best part of the flight was that we saw the northern lights as we got closer to Iceland and the pilot took the time to let us know to look.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank donnamarcus8890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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486 - 490 of 3,987 reviews

Reviewed 1 April 2018

great flights going out , free soft drinks and good entertainment system, really clean new plane. would rate as 5 if it had not been the delay on return journey and the chaotic line of people all waiting to board having been alerted to go to gate. struggled to stand for the length of time waiting as no seats in that area, I sympathise with those who had children or disabilities. overall the flight ended up only half hour delay but it was the waiting time to board that about finished everyone off; would still recommend,

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gordonramsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

I found the crew friendly and professional. It wasn’t a luxury flight...no snacks, just coffee, juice, or soda. Not much leg room...and my legs are short. It was on time though, and catching the connecting flight was easy. I’d fly Icelandair again, and would take advantage of their stopover plan to see Iceland. Check it out. Sounds good.

Thank 0974pat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Excellent flight we departed from Gatwick and returned into London Heathrow. Both flight on time clean and well presented aircraft. Included in our ticket was soft drink and tea and coffee. Blankets and pillows given out if required. Generous leg room media screens in each of the seats back, one of ours didn’t work on the way out but I could see my husbands it also keeps you updated with your flight progress.

They also have a saga class which is situated at the front of cabin. This includes a lot more extra.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank t3sally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

So much better than expected!

Read a number of negative reviews on tripadvisor regarding the airline but was surprised by the level of comfort the airline provided. Compared to the flight from another company we took from Oslo to Iceland, Icelandair's aircraft was definitely newer with more legroom. In-flight entertainment was available and the documentary about Iceland was so informative. The air-stewardesses were very friendly and had a smile for every passenger. As we were in the economy class, complimentary drinks were provided, food was available upon purchase. However if you are in the Saga class, food will be served.

The flight check-in, boarding and flight was smooth and safe. Indeed a very comfortable flight for me :)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LSiJie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC