We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Airline - Only take if absolutely have to”
Review of firefly


Reviewed 28 January 2024

Worst airline - all the reviews are right - took two flights over the last week

First one from szb to pen delayed from 6pm to 1030pm

Second one from pen to szb delayed from 6pm to 1140pm

Really useless airline - management should be sacked

Only take if you have absolutely no choice else factor in a wasted travel day

Date of travel: January 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Mdeo28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (344)
Traveller rating
Traveller type
Time of year
Language

35 - 39 of 344 reviews

Reviewed 28 January 2024

Flight was delayed by about 3 hours every single time I'm flying out the Pengkalan Chepa airport over the course of 3 travels in 2 months time.

Date of travel: January 2024
Thank Maps40392011556
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2024

Avoid this airline as all cost unless u are willing to accept flight delays . i hv been on 4 consecutive flights and all the flights was delayed . The last flight was delayed 3 times and never again i am taking this unreliable airline again . Replace the whole management team and get someone who is committed to make this airline reliable and punctual again . Shame on your firefly.

Date of travel: January 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank australianick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2024

2hr+ delays.
The worst airline i have ever been on.

Seems like that the rest of the reviews arent wrong at the slightest.

Only take this airline if u have more than half of a day to waste for delays.

Date of travel: January 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Traveler53874326454
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2024

I’ve been taking Firefly flights to SBZ from PEN. It has never failed to delay the flight, what’s the point of paying extra for peak hours when your flight just get delayed anyhow.

Date of travel: January 2024
Thank Alex W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Malaysia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.