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“Worst airline ever in Malaysia”
Review of firefly


Reviewed 6 March 2024

As everyone written. Last minute delate and postponement. If you ask me. I feel its a strategy they use to fill up the flight to max and cancel one plane to maximise profit
Bought at 1015am flight just 5 days prior to the flight and rescheduled 3 days prior to the flight
Absolutely disgusting

Date of travel: March 2024
Thank BenjaminLT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (345)
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23 - 27 of 345 reviews

Reviewed 5 March 2024

Don't opt for Firefly unless there's no other choices available. They're always rescheduling flights!! 8 out of 10 flights have been rescheduled. There's once they didn't even notify us and we were waiting at the airport for hours! Several passengers were trying to contact their hotline but to no avail. Even their system wasn't updated to the latest schedule! I wonder if their management is sleeping?

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Elizabeth K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2024

Lots of ample leg room especially for tall lanky types.
Snacks and a bottle of mineral water...pleasant surprise.
Onetime...luckily

Date of travel: January 2024
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Serena M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 February 2024

Flight exiting Kuala Lumpur was delayed four hours, eventually we booked on a different flight with the same airline. Flight leaving Penang was delayed 3 1/2 hours. I would avoid the airline, not dependable.

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank GoPlaces10916025370
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 February 2024

Flight delay almost more than a hour, when get into the flight, very warm and hot, reason they gave engine dint start yet, this is not my first time in this flight, always delay. Just waste of money, can take other airlines with good services instead

Date of travel: February 2024
1  Thank Sherpa58223364697
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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