One of the most terrible airline I have travelled on. On the outbound flight having paid for premium seats the crew were miserable and very unfriendly. Before flight take off they were eating and drinking. Worse was the whole flight they congregated on their isle just talking and talking. Food was rubbish.
One the incoming flight back home having paid premium class. There was no premium check in. No annocment for premium members to board the aircraft. I couldn’t put my ruck sack on the holder on top my seat and wS taken from us and shoved in on seat number 5 bearing this had my passport, monies etc. Having told the crew of the important stuff in my bag she tells me to take the stuff out the bag, then she come back and tells me I can’t hold the stuff in my hands how bloody ridiculous is this. Then she says I can’t keep my shawl on the side of my seat so she tries to take it away and put it back on the luggage holder of seat number 5, I had to literally pull the shawl back from her and wrap it around myself. Told her having paid PREMIUM this was-unacceptable. Staff were terrible again on the flight. She had it in for me. Any one standing to go to the toilet the curtains were shut rudely on their faces without a word. I wonder during the whole flight what they get paid for. Having travelled 80 countries this is the lowest form of service and airline. Totally rubbish service. I would Never Ever fly with Thomas Cook.