I have been flying with air canada since the past 10 yrs. My mother passed away march 9 2020.
Couldn't go up right away cause of Covide-19. Called in friday 11 sept reserved a flight montreal to vancouver.
Had to change due to getting a ride to my sisters in Penticton.
Got a great deal, great service when I called back this morning sept 13 2020 to change to flight.
Gratitude to Air Canada for for great customer service.