We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The aircraft to north America is recycled from African lines”
Review of Air France


Reviewed 3 weeks ago

the three classes of service with the A330 aircraft is the same as used for African lines more than three years ago...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Philippe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (17,103)
Traveller rating
Traveller type
Time of year
Language
  • More languages

229 - 233 of 17,103 reviews

Reviewed 3 weeks ago

We flew both ways with Air France, friendly courteous staff at both check in and on flight.

They don't like many other airlines, nickel and dime you. Everything during the flight was at no extra charge, full meal, snacks and beverages, including wine, beer, etc.
Would definitely fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flew Air France which was cross-listed with my Delta flight. My carry-on baggage exceeded the weight limit, whereas when I flew over (cross-listed with KLM) it was fine.

The agent wanted me to check my computer! I absolutely refused. Not only would my computer be damaged, but it has a BIG lithium battery in it!

Her solution: make me purchase a 500 euro business class upgrade which allows higher weights. My boss is going to love this. I will probably have to pay it out of my pocket.

Told two male businessmen my saga -- they told me they received free upgrades from economy.

At Air France, size and weight matters, as well as your gender. Vive la difference!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Margie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I do like Air France , the stewards are nice , the service is good , I know what people think about Air France strikes it is bad for the image but they can’t help sorry.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Gheefrenchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Not an unpleasant flight but just OK. I didn't feel anyone went out of their way to make a difference.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank mavis m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC