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“My experimental flight”
Review of Air India


Reviewed 2 April 2018

I was not ver sure of the quality of service on this airline bu t took it as it had the wanted route.The services were satisfactory and I had no problem. In fact I was given a seat near the emergency exit which had ample leg room.Food and amenities were good. So a fairly hassle free voyage.

Thank Narpat20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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755 - 759 of 4,580 reviews

Reviewed 1 April 2018

A return trip from Delhi just went to show how much luck can make or break a flight.!
Our return saw a lot less on the entertainment selection for Westerner tastes, had NO Westerner music and the in-flight food was this time iridescently average.
12 hours seemed more like 20!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank majnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

New aircraft, Dreamliner 787. Beautiful plane, smooth journey and the plane met all of the expectations for a long haul airline. Where the airline needs to do better is firstly the check in process. You can check in online, print off all boarding passes and select seats etc. However when you get to the check in desk prior to you flight, I have to wait with my bags with all of the other guests who have not checked in online, when I only need to drop my bags.

The airline itself had a great aircraft, but the touch screens are really touch screens, hard presses on the screen itself, and most of the screen controls needed maintenance. For example the hand control had buttons missing, so it made using the touch screen a little laborious.

Ad lastly, the food (vegetarian option) need to be improved. While the food was tasty, I didn't really fancy having lentils and roti (Indian bread) for breakfast in the morning,

Overall a comfortable plane ride, but the airline needs to do better in order for me to fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Viveak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

It took about 3 hours and 40 minutes to reach Mumbai as there was some problem due to jam at Mumbai airport; It was announced that flight might have to go to Hyderabad if jam was not cleared within reasonable time - luckily jam was cleared and we could land there 40 minutes after scheduled time on 8th March, 2018

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dipak P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Overall Good experience with Air India Delhi-Singapore-Delhi. Nothing bad about the flight. Food served in flight was average. Check-in was smooth.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank vishalkaushik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC