I travel monthly by airline and have never had a worse experience than flying with American Airlines!! First time flying with American in year's and everything about it was sub par to the other Airlines. First off, I was traveling with my minor child, and both to and from our destination they did not sit us together. I called customer service 24 hour's in advance to fix it, they said they couldn't fix it except to upgrade my seats by $38 or $97 a person. Went to the airport early for our flight and the main ticket counter said they couldn't fix it, we would have to get the agent at the gate to fix it. Gate agent said there was nothing they could do. They would not fix the situation but a nice lady allowed me to switch seats to be with my child. There were numerous couples on my flight that also complained they were asigned seats separate from each other. On the way back they separated us again. Putting us in 14A and 20F. Not even sort of close! I purchased these tickets together 3 months in advance. Picking out my seats together when I made the reservation. Zero reason to not have us together other than corporate greed! Only way to change our seats again was to upgrade to higher priced seats at $38, or $97 a person. My second complaint was that the economy seats were so close together you literally had to climb over the arm rest to get in your chair, and the tray when you put it down was physically into your body. I will never fly American Airlines again!