BA check in staff kindly placed PRIORITY tags on our baggage at Heathrow Airport- we are Frequent Flyer members of one of their ONE WORLD Partners. These bags were last off aircraft at Phoenix and we thought they had been mislaid.
The 747 aircraft we flew on has seen better days. Air conditioning above our seats didn't work; seating tighter than sardiines in a tin; food offered made Kentucky Fried meals taste feel like the Ritz.. Boarding of our late running flight a disorganised shambles.
Cabin Crew did a remarkeably good job considering the trying circumstances they were working under, and are to be praised.
British Airways used to be an outstanding Airline with a deservedly proud reputation. After 2 flights with them in under a month, sadly, the Airline has gone backwards and flying with them again in future, would be only after other options have been considered first.
david r, nz