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“Nice and relaxing flight”
Review of China Airlines


Reviewed 14 December 2017

This was a long flight from Bangkok to Taipei, then continued to Los Angeles
It was fully booked and crowded, but it was quite smooth and relaxing, no problem at all, no loud noise from talking or snoring, all passengers behaved well including the Chinese
Food and drink are fine, taste good with free wine or beer or Chinese tea
I am 5 ft 4, so we find the leg room is right at economy class
There was some delay before take off. The other issue is at Taipei airport, you have to go thru security check by X-ray again even we are transit passengers
Overall, we like China Airline because of competitive price and flight schedule (short transit time), service food and drink are quite good and friendly hostesses

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Benfamily11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChinaAirlines, Manager at China Airlines, responded to this reviewResponded 8 January 2018

Dear Benfamily11,
Thank you for a wonderful review of your recent flight. Truly appreciate that! You must experience our new Airbus A350, it’s gonna be brand new fabulous flying experience ever. We’re glad that China airlines’ service making it a memorable time for you.


Please do pay us a visit again soon as it would be our pleasure to serve you again on China airlines’ flight.


Warm Regards,
China Airlines Social Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 14 December 2017

The cabin was clean, staff was friendly. I had one of my first intercontinental flight experience with them many years back and since then I have good memories about China Airlines so there is nothing negative I can mention about CA flights.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank sealmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChinaAirlines, Manager at China Airlines, responded to this reviewResponded 8 January 2018

Dear sealmur,
Thank you for choosing China airlines as your first choice. We’re glad that you like our service and give us such a big compliment! You must experience our new Airbus A350, it’s gonna be brand new fabulous flying experience ever!



It would be our pleasure to serve you again. Have a good one!

Warm Regards,
China Airlines Social Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

New plane..comfortable seats..great service..tasty meals..free and varied entertainment options..3-4-3 seating

1  Thank Dean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChinaAirlines, Manager at China Airlines, responded to this reviewResponded 8 January 2018

Dear Dean K,
Hello JooleeB

Thank you for flying with us and giving us such a huge compliment. Truly appreciate that! You must experience our new Airbus A350, it’s gonna be brand new fabulous flying experience ever.

We’re really looking forward to serving you again in the near future! Have a good one!

Warm Regards,
China Airlines Social Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

I wasn’t sure about how Air China services were for long trips and I was positively surprised, mostly with the food. I’m vegetarian and the food was tasty and they never messed up with my meals (4 trips in total).

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
3  Thank Isabelgilpereira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChinaAirlines, Manager at China Airlines, responded to this reviewResponded 8 January 2018

Dear Isabelgilpereira,
Thank you for your review and sharing your feedback with us. We’re glad that you like our service and give us such a big compliment! Truly appreciate that! You must experience our new Airbus A350, it’s gonna be brand new fabulous flying experience ever.

It would be our pleasure to serve you again. Have a great day.

Warm Regards,
China Airlines Social Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

There was a delay for the flight because of the typhoon. The flight attendants were very patient in dealing with passengers queries and the pilot flew in a fast but safe speed to catch up with the delayed time. The performance of the crew were excellent!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank dordor2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChinaAirlines, Manager at China Airlines, responded to this reviewResponded 8 January 2018

Dear dordor2016,
We’re glad that China airlines’ service making it a memorable time for you. Truly appreciate that! You must experience our new Airbus A350, it’s gonna be brand new fabulous flying experience ever.

We’re really looking forward to serving you again in the near future! Have a good one!

Warm Regards,
China Airlines Social Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC