very nice trip in comfort and style, great service. Delta Sky Lounge was nice as well. Would recommend !
very nice trip in comfort and style, great service. Delta Sky Lounge was nice as well. Would recommend !
34,369 - 34,373 of 62,169 reviews
Our flight was cancelled and changed due to the after effects of Hurricane Irma. This caused lots of frustration prior to the flight, but Delta was accommodating.
The first leg of the flight to Atlanta was OK. It was delayed due to poor weather and de-icing in Toronto, but that was understandable. (the Toronto airport is so much worse than Buffalo or Detriot - we will likely never fly from Toronto again if we can help it - their automated systems took twice as long as a human to check in and we had to take our our passports and flight info 8 times to show them - insane when traveling with 4 small children).
Service on the planes was good. Snacks were good and a wide variety of snacks were available for free. Movies and TV were complimentary (so much better than United Airlines).
Our second aircraft looked to be brand new. Absolutely stunning plane. Loved the colour overhead lights and so clean and comfortable.
Despite a delay of about an hour, we got there safely and were treated well inflight. One of the things I like best about Delta is their extensive entertainment system. I love watching free, non-stop movies for the duration of the flight.
Nice plane. Extra leg room worth the $89. upgrade. Food poor, but no airline boasts reasonable meals.
We were a family of four travelling between Christmas and New Years aka delays delays delays! Delta was fabulous at keeping us informed. For our flight between Seattle and Kona, there was a possible delay that was going to potentially affect our connector. Delta had us informed and already had plan B in place should it happen. It didn't and all worked out successfully....but they communicated clearly and had a plan! Their service was excellent, plane was comfortable and clean.