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“Thanks for 6 hours of cramped misery”
Review of Hawaiian Airlines


Reviewed 1 April 2018

The flight was great except that I am bigger than a 5 year old and can't fit in your cramped seats. My knee is still sore from their stews banging it with the food carts

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jaguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,652 - 1,656 of 5,418 reviews

Reviewed 1 April 2018

I found this to be an easy and accommodating plane ride. I feel it has to do withf the short distance between islands. It took only 35 minutes.

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank WilliamB474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

left on time and arrived on time. Service was ok nothing special, Completely neutral about the airline company.

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank juanta49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Extra comfort seating was worth it as it was just that bit quieter right behind business class. The extra legroom was nice and I’m short and still appreciated it. My return flight was great in extra comfort as it wasn’t full and I had whole row and regular economy couldn’t move into that area. Would definitely book it again! Only downside was meals are pretty ordinary so maybe take a snack in carry on.

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 915shannonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

We have been traveling to Kauai each year for over 30 years. We have a timeshare on the North Shore of Kauai and truly enjoy getting out of the Arizona summer heat. This year we were flying back to Phoenix when the pilot came on and told us there was a severe storm in the Phoenix area and we were being diverted to Tucson. We would be flown back up to Phoenix when it was possible. About half an hour out of Phoenix and the pilot came back on to tell us that at that time there was a lull in the storm and we were going to be able to land. We were told that seat belts needed to be secured and all items should be put in the overhead bins or under seats. As we neared the Valley Of The Sun the plane hit strong winds and we were being bounced quite a lot. The people in the cabin were absolutely silent! It is always my job to pray heard enough to get each plane we fly in up in the air and back to the ground and so far it has worked! This time it did, too. Kudos to Hawaiian Airlines and their pilots for great service and always keeping our safety as their first concern!

Date of travel: July 2017
Thank TrvlHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC