We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“my first time”
Review of JetBlue


Reviewed 16 January 2018

This was my first time flying with Jet Blue and DEFINITELY not my last. From the moment I got to the airport, everything went smooth. No line at check in. A worker approached me at the self check in and assisted me (I didn't need her help but she made it quicker). Easy luggage drop off. In flight I was given a soda and chips....for FREE! Imagine that, some things are free on an airline. I was able to bring a carry on, for FREE! I will definitely look for Jet Blue next trip.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DONNA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (11,175)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,815 - 3,819 of 11,175 reviews

Reviewed 16 January 2018

WIFI made the flight useful, unexpectedly allowed to get work done ahead of time.
Free movies, somewhat limited choice.
Flight was late because of pilots being stuck in Logan tunnels due to care fire in tunnel but they wasted no time once pilots arrived.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

Flight was delayed by 5 hours due to weather. The flight was easy and smooth. However, it took longer than usual to get baggage. We waited at the airport for an hour to get baggage, luggage was moved from one carousel to another without any notification and no one was available at the baggage area to explain why wait is taking over an hour.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Vicky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

Good airline that gives out snacks and drinks for free, and as many as you want! No problems with this airline that I could see from one flight. Also has reclining seats!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank f1racecardrvrtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

Everyone did a great job getting us on board and providing as much comfort as possible. Flight attendants were all very pleasant.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC