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“Good Experience”
Review of Lufthansa


Reviewed 20 October 2018

We had a delay when taking off due to externals issues (not Lufthansa fault). Seats may be are bit smaller than other airlines. The staff was really good. Food was also good. Check in was fast and my suitcase was delivered just in minutes.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Javi67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,151 - 1,155 of 26,634 reviews

Reviewed 20 October 2018

Very friendly and attentive flight attendants. We were treated very well. Much better food and amenities than flying United or American on overseas flights. Highly recommend.

Date of travel: September 2018
    • Seat comfort
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jsems00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2018

Everything was fine up to checking in and going through security. The flight was delayed several times but there were no announcements. It was eventually cancelled, again no communication. The staff who were suppose to help re-book flights were just a complete disgrace. They were rude, condescending and lacked any customer service skills. No consideration for passages with children either. Not impressed!!

Date of travel: August 2018
    • Seat comfort
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1  Thank stellayinkaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2018

Helpful at check-in and loading. The pilot kept us informed and we left on time. As is was a short flight there was little time for meals etc and only a sandwich was offered. Arrived on time at Frankfurt.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2018

I took this flight from Mumbai to London (Via Germany), in economy class. The cabin crew was excellent. The food was excellent. The seats were comfortable. The journey was near perfect. It was a long flight but I never felt it to be so long.

Date of travel: November 2017
Thank vaibhavaero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC